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Recursos para Autoridades

Portales LERS y Solicitudes de Datos de las Autoridades, por Plataforma

Cómo la policía y las agencias gubernamentales solicitan datos de los usuarios a las grandes plataformas: el portal LERS oficial, el proceso legal y los canales de emergencia de cada una. Busca o filtra por plataforma abajo.

Step-by-step platform guides

How to get into each portal and file a preservation, records or emergency request, with the sign-in help officers ask us about most.

WhatsApp

Portal WhatsApp LERS: Guía de solicitudes de datos para la policía y el gobierno

Guía paso a paso para el LERS Portal (Law Enforcement Response System) de WhatsApp: cómo las autoridades policiales y gubernamentales autorizadas presentan solicitudes de preservación de datos y requerimientos de información.

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Meta

Portal LERS de Facebook & Instagram: Guía de solicitudes de datos policiales

Cómo las fuerzas del orden utilizan el LERS Portal de Meta en facebook.com/records para solicitar datos de Facebook, Instagram y Threads: solicitudes de conservación y de registros.

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Telegram

Solicitud de datos para las fuerzas del orden de Telegram: Cómo investigar en Telegram

Telegram no tiene un portal LERS; la policía solicita datos por correo electrónico bajo proceso legal. Identificadores, los datos proporcionados (IP, teléfono) y el cronograma de las IT Rules de India.

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Apple

Apple Law Enforcement Portal: Guía de solicitud de datos policiales (iCloud)

Cómo la policía solicita datos de Apple e iCloud a través del Law Enforcement Portal de Apple (lep.apple.com): preservación, registros de dispositivos, emergencia y la regla de orden judicial/MLAT.

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All platforms

Solicitudes de datos de las fuerzas del orden: Guía de LERS plataforma por plataforma

Cómo la policía y el gobierno solicitan datos de usuarios a WhatsApp, Google, Meta, Apple y Telegram: los portales LERS, preservación frente a divulgación, emergencias y la ruta MLAT de la India.

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Overview

¿Qué es LERS? Law-Enforcement Response Systems, explicado

LERS significa Law Enforcement Response (or Request) System: los portales en línea donde la policía verificada envía solicitudes de datos a WhatsApp, Google, Meta, Apple y más. Cómo funcionan.

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TikTok

Guía para la policía y el gobierno sobre las solicitudes de datos de TikTok para las fuerzas del orden

Guía paso a paso para el portal TikTok's Law Enforcement Data Request: cómo los funcionarios policiales y gubernamentales autorizados presentan solicitudes de preservación, registros y divulgación de emergencia, qué proceso legal requiere cada tipo de datos y por qué las agencias indias deben realizar el trámite a través de MLAT.

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Binance

Portal de Binance LERS: Guía de solicitud de datos para policía y gobierno

Cómo los funcionarios de policía y gobierno autorizados solicitan datos a Binance: el Government Law Enforcement Request System (LERS) global a través de Kodex, qué enviar y cómo India canaliza las solicitudes a Binance a través del I4C Sahyog Portal.

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Uber

Uber Law Enforcement Portal (LERT): Police & Government Data Request Guide

How authorised police and government officials request data from Uber: the Law Enforcement Request Tool (LERT) at lert.uber.com — request types, the safety review, what to submit step by step, and how India's I4C Sahyog Portal fits in.

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X

X (Twitter) Law Enforcement Data Request: Police & Government Data Request Guide

How authorised police and government agencies obtain user data from X Corp.: the legal request portal, data tiers, EDR process, and India's MLAT route.

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Discord

Discord Law Enforcement Data Request: Police & Government Guide

How authorised law enforcement and government agencies lawfully obtain user data from Discord: the Kodex portal, data tiers, emergency requests, and India's MLAT process.

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Snapchat

Snapchat Law Enforcement Data Request: Police & Government Guide

How police and government agencies lawfully obtain Snapchat data: Snap's LESS portal, the subpoena/2703(d)/warrant tiers, preservation, and India's MLAT route.

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MMicrosoft

Microsoft Law Enforcement Data Request: Police & Government Guide

How police and government agencies request Microsoft consumer account data (Outlook, OneDrive, Xbox): the legal process, the LE portal, emergencies, and India's MLAT route.

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AAmazon / AWS

Amazon, AWS & Ring Law Enforcement Data Request: Police & Government Guide

How police request Amazon, AWS and Ring data: account records, AWS account attribution, and Ring footage (warrant since 2024), plus India's MLAT route.

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Roblox

Roblox Law Enforcement Data Request: Police & Government Guide

How police request Roblox data: the LE portal, the subpoena, court-order and warrant tiers, chat logs, NCMEC child-safety, emergencies, and India's route.

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Cash App

Cash App Law Enforcement Data Request: Police & Government Guide

How police request Cash App (Block) records: identity and transaction data, Bitcoin activity, the Oakland LE team, preservation, and India's route.

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Reddit

Reddit Law Enforcement Data Request: Police & Government Guide

How police and government agencies request Reddit account data: the subpoena, court-order and warrant tiers, preservation, emergencies, and India's MLAT route.

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Revolut

Revolut Law Enforcement Data Request: Police & Government Guide

How police request Revolut records: UK production orders and the Lithuania (EU) route, KYC and transaction data, freezes, and India's MLAT path.

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PayPal

PayPal & Venmo Law Enforcement Data Request: Police & Government Guide

How police request PayPal and Venmo records: subscriber/KYC data by subpoena, full transaction history by warrant, preservation, and India's fast-freeze route.

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Signal

Signal Law Enforcement Data Request: Police & Government Guide

What law enforcement can get from Signal: only the account registration and last-connection dates, and why the seized device, not Signal's servers, holds the evidence.

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Cloudflare

Cloudflare Law Enforcement Data Request: Police & Government Guide

How investigators work with Cloudflare: why it points you to the hosting provider rather than the content, its abuse versus legal-process channels, emergency disclosure, customer-notice policy, and the MLAT route for non-US agencies.

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Coinbase

Coinbase Law Enforcement Guide: How Police Request Data (LERS)

How police, prosecutors and cybercrime investigators worldwide request data from Coinbase: its law-enforcement portal, preservation versus production, emergency disclosure, MLAT for foreign agencies, account freezes and the FATF Travel Rule.

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KKraken

Kraken Law Enforcement Data Request: Police & Government Guide (LERS)

How police, prosecutors and cybercrime investigators request data from Kraken (Payward). Covers Kraken's legal-request channel, data it can produce, preservation versus production, emergency disclosure, freezes, MLAT for non-US officers and the FATF Travel Rule.

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WeChat

WeChat Law Enforcement Data Request: Police & Government Guide

A candid reference for investigators on requesting WeChat and Weixin data from Tencent: the mainland-China vs international data split, why most content is unreachable, MLAT realities, emergency channels, and the device-level alternatives that actually work.

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DigitalOcean

DigitalOcean Law Enforcement Data Request: Police & Government Guide

How police, prosecutors and cybercrime investigators can obtain subscriber records, server content and logs from DigitalOcean, covering abuse reports, preservation, subpoenas, court orders, search warrants, emergency disclosure and the request portal.

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OOracle

Oracle Cloud Law Enforcement Data Request: Police & Government Guide

How police, prosecutors and government investigators request data from Oracle Cloud Infrastructure: the processor-vs-controller model, redirect-to-customer policy, what Oracle holds directly, US legal thresholds, customer notice and foreign (MLAT) requests.

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OVHcloud

OVHcloud Law Enforcement Data Request: Police & Government Guide

How police, prosecutors and cybercrime investigators obtain customer, server and connection data from OVHcloud, the French cloud provider, including why its EU legal route differs sharply from US providers and which instrument foreign agencies must use.

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Google

Google & Gmail Law Enforcement Data Request (LERS): Police & Government Guide

How police use Google's LERS portal at lers.google.com: register your agency, the subpoena, court-order and warrant ladder, preservation, and emergencies.

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Guide

Zelle Law Enforcement Requests: How Police Get Zelle Records (Early Warning Services + the Banks)

Zelle has no law-enforcement portal. This guide explains the dual-track legal process U.S. investigators must use: a subpoena to Early Warning Services for network transaction metadata, plus separate legal process served on the sending and receiving banks for account and identity data.

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inLinkedIn

LinkedIn Law Enforcement Data Request: Police & Government Guide (BEC & Employment Scams)

How authorised investigators request LinkedIn member data — submitted through LinkedIn's Kodex portal. Covers the subpoena-vs-warrant ladder (messages and connections need a warrant), preservation, emergency disclosure, and why LinkedIn matters for BEC and fake-recruiter investigations.

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AAmazon / AWS

Amazon Law Enforcement Request Tracker (emea.ler.amazon.com): EU & UK Police Guide

How EU and UK police submit requests to Amazon, AWS and Ring through the ALERT portal at emea.ler.amazon.com: legal process, emergencies and what data you get.

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Online services directory

Where to send a lawful request to 116 services. Every portal, email and address comes from the service’s own official page and was re-checked by a second reviewer.

Full directory table
Contact type:
Activision Blizzard (Activision, Blizzard, King)Dating and gaming · USEmail (Blizzard, EU DSA requests only)AirbnbRides, travel, delivery and marketplaces · USOnline portal + EmailAkamai (Linode / Akamai Cloud)Hosting, domains and email · USOnline portalAlipay (Ant Group)Payments and money transfer · ChinaNo police contact publishedAutomattic (WordPress.com)Hosting, domains and email · USEmailBandwidthPhone and VoIP · USEmailBinanceCrypto exchanges and walletsOnline portalBitfinexCrypto exchanges and walletsOnline portalBitgetCrypto exchanges and walletsOnline portalBitstampCrypto exchanges and wallets · Luxembourg / United Kingdom / United States (entity depends on subject domicile)EmailBlockchain.comCrypto exchanges and walletsEmailBlueskyMessaging and social · United StatesOnline portal + EmailBoltRides, travel, delivery and marketplaces · EEOnline portalBooking.comRides, travel, delivery and marketplaces · NLOnline portalBoxHosting, domains and email · USEmailBumble (and Badoo)Dating and gaming · USOnline portalCareemRides, travel, delivery and marketplaces · AENo police contact publishedChimePayments and money transfer · United StatesOnline portalCloudflareHosting, domains and email · USEmailCoinbaseCrypto exchanges and wallets · United StatesOnline portal + EmailCoinDCXCrypto exchanges and wallets · IndiaEmailConsensys (MetaMask)Crypto exchanges and wallets · United StatesNo police contact publishedCraigslistRides, travel, delivery and marketplaces · USEmailCrypto.comCrypto exchanges and walletsOnline portalDigitalOceanHosting, domains and email · USOnline portalDoorDashRides, travel, delivery and marketplaces · USOnline portalDropboxHosting, domains and email · USOnline portaleBayRides, travel, delivery and marketplaces · USOnline portal (North American agencies)Electronic Arts (EA)Dating and gaming · USEmail (EU DSA requests only)Epic Games (Fortnite)Dating and gaming · USOnline portalEtsyRides, travel, delivery and marketplaces · USEmailGarena (Free Fire)Dating and gaming · SGNo police contact publishedGate.ioCrypto exchanges and walletsEmailGemini (crypto exchange)Crypto exchanges and wallets · United StatesEmailGoDaddyHosting, domains and email · USEmail (registrant-data requests; subpoenas by post)GrindrDating and gaming · USOnline portalHetznerHosting, domains and email · DEEmailHostingerHosting, domains and email · LTEmailHTX (Huobi)Crypto exchanges and walletsOnline portal + EmailImoMessaging and social · United StatesEmailKakaoTalkMessaging and social · South KoreaNo police contact publishedKikMessaging and social · United StatesOnline portalKlarnaPayments and money transfer · SwedenEmailKrafton (PUBG)Dating and gaming · KREmail (EU DSA requests only)KrakenCrypto exchanges and walletsNo police contact publishedKuCoinCrypto exchanges and walletsOnline portal + EmailLedgerCrypto exchanges and wallets · FranceNo police contact publishedLINEMessaging and social · JapanNo police contact publishedLinkedInMessaging and social · United StatesOnline portalLyftRides, travel, delivery and marketplaces · USOnline portalM-Pesa (Safaricom)Payments and money transfer · KenyaNo police contact publishedMatch Group (Tinder, Hinge, OkCupid and other brands)Dating and gaming · USOnline portalMEGAHosting, domains and email · HUEmailMobile Legends: Bang Bang (Moonton)Dating and gaming · CNNo police contact publishedMojMessaging and social · IndiaEmail (India nodal officer)MoneyGramPayments and money transfer · United StatesEmailMonzoPayments and money transfer · United KingdomBy postN26Payments and money transfer · GermanyEmailNamecheapHosting, domains and email · USEmailNetellerPayments and money transfer · United KingdomOnline portalNintendoDating and gaming · JPNo police contact publishedOKXCrypto exchanges and walletsOnline portal + EmailOlaRides, travel, delivery and marketplaces · INNo police contact publishedOLXRides, travel, delivery and marketplaces · NLSee pageOVHcloudHosting, domains and email · FRNo police contact publishedPayoneerPayments and money transfer · United StatesNo police contact publishedPaytmPayments and money transfer · IndiaNo police contact publishedPhonePePayments and money transfer · IndiaOnline portalPinger (TextFree)Phone and VoIP · USEmailPinterestMessaging and social · United StatesOnline portalProton (Proton Mail)Hosting, domains and email · CHEmailQuoraMessaging and social · United StatesEmail (foreign requests)RazorpayPayments and money transfer · IndiaNo police contact publishedRedditMessaging and social · United StatesOnline portalRemitlyPayments and money transfer · United StatesEmailRevolutPayments and money transfer · United KingdomEmailRiot Games (League of Legends, VALORANT)Dating and gaming · USOnline portal + Email (Europe)RobloxDating and gaming · USOnline portalShareChatMessaging and social · IndiaEmail (India nodal officer)ShopifyRides, travel, delivery and marketplaces · CAOnline portalSignalMessaging and social · United StatesNo police contact publishedSkrillPayments and money transfer · United KingdomOnline portalSony PlayStation (Sony Interactive Entertainment)Dating and gaming · USNo police contact publishedSquarespaceHosting, domains and email · USNo police contact publishedStripePayments and money transfer · United StatesOnline portalSupercell (Clash of Clans, Brawl Stars)Dating and gaming · FINo police contact publishedTetherCrypto exchanges and walletsEmailTextNowPhone and VoIP · CAEmailThe Meet Group (MeetMe, Tagged, Skout)Dating and gaming · USEmailThreemaMessaging and social · SwitzerlandNo police contact publishedTruecallerMessaging and social · SwedenEmail (India nodal officer)Trust WalletCrypto exchanges and walletsNo police contact publishedTucows (OpenSRS / Enom / Hover)Hosting, domains and email · CAOnline portalTumblrMessaging and social · United StatesOnline portal + EmailTuta (Tutanota)Hosting, domains and email · DENo police contact publishedTwilioPhone and VoIP · USOnline portalTwitchMessaging and social · United StatesOnline portalUberRides, travel, delivery and marketplaces · USOnline portalUbisoftDating and gaming · FREmail (EU authorities only)Valve (Steam)Dating and gaming · USNo police contact publishedViberMessaging and social · LuxembourgOnline portalVonagePhone and VoIP · USEmailVultrHosting, domains and email · USEmailWattpadMessaging and social · CanadaEmailWazirXCrypto exchanges and wallets · IndiaEmailWeChatMessaging and social · SingaporeEmailWeChat Pay (Hong Kong; Tenpay mainland not published)Payments and money transfer · Hong KongEmailWestern UnionPayments and money transfer · United StatesEmailWisePayments and money transfer · United KingdomEmailWixHosting, domains and email · ILEmailYahooHosting, domains and email · USNo police contact publishedYuboMessaging and social · FranceOnline portal + EmailZelle (Early Warning Services)Payments and money transfer · United StatesEmailZepeto (Naver Z)Dating and gaming · KROnline portalZohoHosting, domains and email · INNo police contact publishedZomatoRides, travel, delivery and marketplaces · INNo police contact published

How police in your country request the data

Every country can use the portals for preservation and emergency requests. What differs is the route for message content: a US MLAT, a CLOUD Act agreement or a letter rogatory.

Compare all countries

More countries are added as officers ask.

More for investigators. Get the free Investigator’s Handbook (PDF) with all of this in one place. Received a records response from a platform? Turn it into an investigation-ready report with the Facebook LERS Data Analyzer in our Forensic Tools. For ISP and telecom operators rather than platforms, see the ISP & Telecom Contact Directory, or the Cyber Agencies Directory for each country’s CERT and police cybercrime unit.