How Police Request Data from Block (Square, Cash App)
Police and government officials send lawful requests to Block (Square, Cash App) through its law-enforcement portal or its legal-process email. The details below are taken from Block (Square, Cash App)'s own published guidelines.
Ministry of Cyber Affairs is not Block (Square, Cash App) and cannot create or reset portal accounts, pass on requests or release data. Contact Block (Square, Cash App) directly. Is this your company? Request a correction.
Where to send the request
| Portal | block.xyz Law enforcement officers and government agencies submitting legal process (the form asks for an official email address, case type, product types, and whether the request is exigent; attach the legal process). |
|---|---|
| [email protected] (questions to the Law Enforcement Response Team; Block does not accept service of process by email) | |
| Legal entity | Block, Inc. (formerly Square, Inc.); Cash App and Square merchant account records are served on Block, Inc.; Afterpay, Square Capital, LLC and Square Financial Services, Inc. are separate related entities |
| Official guidelines | block.xyz |
Emergency requests
Emergency requests may be expedited upon demonstration of imminent threat to life or safety; the request form has an 'Is this an exigent request?' field. Contact: https://block.xyz/legal/government/inforequestform
What Block (Square, Cash App) says about legal process
- Legal process. Non-public information is released only under appropriate legal process such as a valid subpoena, search warrant, court order or other valid legal process; overly broad or vague requests are not processed, so identify the Square accounts and transactions. Minimum response time is currently 60 days from receipt of valid legal process. Civil third-party subpoenas are not accepted via the law enforcement portal, email or mail and must be served on the agent for service of process, CT Corporation.
- Requests from other countries. Block's page states no procedure for foreign agencies. Square publishes country pages for its local entities: Square AU Pty. Ltd. (request form block.xyz/legal/government/inforequestform/au; [email protected] for status updates only, no service by email), Square Canada Inc. and Square Technologies, Inc. (form .../inforequestform/ca; [email protected] for status updates only, no service by email), Squareup Europe Ltd. in the UK (form .../inforequestform/gb; [email protected]), Squareup International Limited in Ireland (its page links a separate request form; [email protected]), and Square Japan ([email protected] and a request form linked from its page). These cover Square accounts in those countries, not Cash App. No India-specific route is published.
- Preservation. Block's Law Enforcement Response Team processes preservation requests alongside subpoenas, court orders and search warrants; no retention period is stated.
Sources
Contacts were read on Block (Square, Cash App)’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.