How Police Request Data from Kik
Police and government officials send lawful requests to Kik through its law-enforcement portal. The details below are taken from Kik's own published guidelines.
Ministry of Cyber Affairs is not Kik and cannot create or reset portal accounts, pass on requests or release data. Contact Kik directly. Is this your company? Request a correction.
Where to send the request
| Portal | medialablawenforcementhelp.zendesk.com Law enforcement. The Kik FAQ refers to the "Law Enforcement Request Form" on the MediaLab Law Enforcement Response help centre (Zendesk) for both preservation requests and legal orders; Kik's own help article points to this Resource Center for its Guide for Law Enforcement. |
|---|---|
| Postal address | MediaLab Legal, 8023 Beverly Blvd., Ste 1144, Los Angeles, CA 90048 (stated as the address to which all legal orders should be addressed) |
| Legal entity | MediaLab (legal orders addressed to "MediaLab Legal") |
| Official guidelines | help.kik.com |
Emergency requests
Select 'Emergency Disclosure Request' on the MediaLab Law Enforcement Request Form. Contact: https://medialablawenforcementhelp.zendesk.com/hc/en-us/requests/new
What Kik says about legal process
- Legal process. A valid US search warrant, court order or subpoena plus a valid account identifier (JID, username or registration email) is required. Basic Subscriber Information includes registration name and email, profile/background photo, device information, account creation date, Kik version, birthdate if available, and 30 days of IP addresses (unverified by Kik). Message content requires a search warrant and a preservation request should be in place beforehand or the content folder may be empty.
- Requests from other countries. Foreign agencies are not accepted directly: Kik only accepts valid legal process from US governmental entities or courts, and foreign agencies must cooperate with the US government through an appropriate legal mechanism.
- Preservation. Yes: submit a Preservation Request on the Law Enforcement Request Form; Kik preserves all available account data for 365 days, extendable once more by 365 days if requested at least seven days before expiry (quote the original ticket number). Kik keeps content data only 60 days, so banned or inactive-over-60-days accounts have no content to preserve.
Sources
- help.kik.com/hc/en-us/articles/4402394292507-Does-Kik-have-a-guide-for-Law-Enforcement
- medialablawenforcementhelp.zendesk.com/hc/en-us/articles/4404992292763-How-can-I-get-account-information-for-one-of-your-users-What-do-I-need-to-do
- medialablawenforcementhelp.zendesk.com/hc/en-us/articles/4404983331483-Do-you-accept-legal-orders-from-international-agencies
- medialablawenforcementhelp.zendesk.com/hc/en-us/articles/4404983317659-What-if-I-need-more-time-to-obtain-a-legal-order-Can-I-extend-my-preservation-request
- medialablawenforcementhelp.zendesk.com/hc/en-us/articles/4404983322139-What-do-I-need-to-submit-a-legal-order-to-Kik
Contacts were read on Kik’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.