How Police Request Data from Automattic (WordPress.com)
Police and government officials send lawful requests to Automattic (WordPress.com) through a legal-process email address. The details below are taken from Automattic (WordPress.com)'s own published guidelines.
Ministry of Cyber Affairs is not Automattic (WordPress.com) and cannot create or reset portal accounts, pass on requests or release data. Contact Automattic (WordPress.com) directly. Is this your company? Request a correction.
Where to send the request
| [email protected] | |
| Postal address | Automattic Inc., 60 29th Street #343, San Francisco, CA 94110 (mail). Personal service: C T Corporation System, 330 N Brand Blvd., Glendale, California 91023-2336 |
| Legal entity | Automattic Inc. |
| Official guidelines | wordpress.com |
| Transparency report | transparency.automattic.com |
Emergency requests
Follow the emergency requests page; Automattic may disclose without legal process where it has a good-faith belief of imminent danger of death or serious physical injury, limits disclosure to what may prevent the harm and asks for follow-up legal process. Contact: [email protected] (put "emergency" in the subject line)
What Automattic (WordPress.com) says about legal process
- Legal process. Valid US subpoena for names, phone, email, physical address, PayPal info and timestamped creation IP; specific court order or search warrant for additional IP data or info on a specific post/comment; search warrant for content and user communications.
- Requests from other countries. Foreign agencies must use the MLAT process; Automattic responds only to US judgments or foreign judgments adopted by a US/California court, and releases no user information without a US subpoena, warrant or order.
- Preservation. Accepted only from government/law enforcement in a criminal investigation; records preserved 90 days and the agency can request an extension. For non-US agencies, data is preserved while MLAT is pursued, and preservation stops if MLAT is not documented as started within 90 days.
- Notifying the user. Policy is to notify users and give them a copy of legal requests unless a US court order prohibits notice; users generally have 7 days (or until the response deadline) to challenge, and nothing is delivered while a challenge is pending.
Sources
Contacts were read on Automattic (WordPress.com)’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.