How Police Request Data from OKX
Police and government officials send lawful requests to OKX through its law-enforcement portal or its legal-process email. The details below are taken from OKX's own published guidelines.
Ministry of Cyber Affairs is not OKX and cannot create or reset portal accounts, pass on requests or release data. Contact OKX directly. Is this your company? Request a correction.
Where to send the request
| Portal | app.kodexglobal.com Law enforcement agencies (Kodex portal); the guide points Kodex onboarding problems to [email protected]. |
|---|---|
| [email protected] | |
| Official guidelines | okx.com |
Emergency requests
Emergencies fall under the 'exceptional circumstances' route: email [email protected] with an explanation of the exceptional circumstances. Contact: [email protected]
What OKX says about legal process
- Legal process. A signed court order and/or official request letter on the agency's letterhead, plus proof of the requester's authority (e.g. a signed letter or supervisor confirmation email); wallet addresses and transaction hashes should be supplied in a copiable format such as CSV.
Sources
Contacts were read on OKX’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.