How Police Request Data from Bolt
Police and government officials send lawful requests to Bolt through its law-enforcement portal. The details below are taken from Bolt's own published guidelines.
Ministry of Cyber Affairs is not Bolt and cannot create or reset portal accounts, pass on requests or release data. Contact Bolt directly. Is this your company? Request a correction.
Where to send the request
| Portal | bolt.eu Officials of authorities making emergency or regular disclosure requests in an official capacity; the form requires an official email address, the legal basis, a signed and stamped request, and the country the request relates to |
|---|---|
| Postal address | Bolt Operations OÜ, Vana-Lõuna tn 15, Tallinn 10134, Republic of Estonia (stated on the form as the entity the request is 'Addressed to'; the page does not say whether legal process is accepted by post) |
| Legal entity | Bolt Operations OU (form is 'Addressed to: Bolt Operations OU'; footer shows Bolt Technology OU) |
| Official guidelines | bolt.eu |
Emergency requests
The same form is used for emergency and regular disclosure requests; no separate emergency procedure is described. Contact: https://bolt.eu/en/privacy/law-enforcement/
What Bolt says about legal process
- Legal process. Requester must cite the article of law or regulation permitting the request, any response deadline under the legal act, and attach a signed and stamped request.
- Requests from other countries. The form has a country selector for the country the request relates to; no separate non-local or MLAT procedure is described.
- Notifying the user. The form asks whether Bolt is permitted to notify the person concerned.
Sources
Contacts were read on Bolt’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.