How Police Request Data from WeChat Pay (Hong Kong; Tenpay mainland not published)

Emergency requests

Emergency requests (good-faith belief of imminent risk of death, serious physical injury or any risk of harm to a child) are evaluated case by case and must use the Emergency Disclosure Request form. Contact: [email protected] with subject 'Law Enforcement Agency Disclosure Request'; form at https://pay.wechat.com/attachments/WPHK_Emergency_Disclosure_Request_Form.docx

What WeChat Pay (Hong Kong; Tenpay mainland not published) says about legal process

• Legal process. WPHK requires appropriate legal documentation (court order, subpoena, search warrant, notices, authorisation documents or other valid legal process); written requests only, from the Requesting Authority's own email domain, with officer identity, legal basis and account identifiers (Customer ID, linked FPS account, WeChat/Weixin ID, bank account or mobile number).
• Requests from other countries. International requests are handled under MLAT and other conventions between Hong Kong and other countries; the Hong Kong government or courts must approve and the approval documents be provided.
• Preservation. Preservation requests are accepted for a reasonable period pending valid legal process, using the Legal Process / Preservation Request form on letterhead with a statement of steps being taken to obtain legal process; preserved data may be deleted when the period ends without formal legal request.
• Notifying the user. WPHK may notify the user before disclosure unless prohibited by law or legal process; authorities wanting non-notification should obtain a court order or cite the provision preventing notification.

Sources

• pay.wechat.com/h5/en/guidelines.shtml