How Police Request Data from Match Group (Tinder, Hinge, OkCupid and other brands)
Police and government officials send lawful requests to Match Group (Tinder, Hinge, OkCupid and other brands) through its law-enforcement portal. The details below are taken from Match Group (Tinder, Hinge, OkCupid and other brands)'s own published guidelines. One process covers Tinder, Hinge, OkCupid, Plentyoffish, Match, Ourtime, BlackPeopleMeet, Archer and other brands.
Ministry of Cyber Affairs is not Match Group (Tinder, Hinge, OkCupid and other brands) and cannot create or reset portal accounts, pass on requests or release data. Contact Match Group (Tinder, Hinge, OkCupid and other brands) directly. Is this your company? Request a correction.
Where to send the request
| Portal | app.kodexglobal.com Authorized law enforcement officers or government officials; register on Kodex with a government-issued email address, then search for the Match Group tile |
|---|---|
| Postal address | Tinder, LLC (Tinder records) / Hinge, Inc (Hinge records) / Match Group Americas, LLC (OkCupid and other Match Group Americas brands; specify the brand), each: c/o Legal Department, PO Box 25458, Dallas, Texas 75225, United States. Match Group states requests 'do not need to be physically sent to these locations unless otherwise required by law'. |
| Legal entity | Per brand: Tinder, LLC (Tinder); Hinge, Inc (Hinge); Match Group Americas, LLC (OkCupid, Match, Ourtime, BlackPeopleMeet, SingleParentMeet, HER, The League, Upward, Yuzu, Salams, BLK, Chispa, Stir, Match Japan); GDA, LLC (Archer); Eureka, Inc (Pairs); Hyperconnect, LLC (Azar, Cheero, Vividi); Meetic SAS (Meetic, Match UK/Ireland/Nordics, Neu.de, Zweisam, etc.); Plentyoffish Media ULC (Plentyoffish) |
| Official guidelines | faq.lert.matchgroup.com |
Emergency requests
Submit a formal Emergency Request through the portal (Get Started > Legal Request > select Emergency) for imminent risk of death or serious physical injury; Match Group says it responds within 24 hours of receipt. Contact: https://app.kodexglobal.com/match-group/signin
What Match Group (Tinder, Hinge, OkCupid and other brands) says about legal process
- Legal process. For US-based brands (Tinder, Hinge, OkCupid): a validly issued subpoena or search warrant; a search warrant is required for message content, a subpoena suffices otherwise. Legal requests are processed within 14 days, quick questions within 7 days.
- Requests from other countries. For internationally based brands, non-content data on a search warrant, court order or other document sufficient under the requester's own law; message content only via a warrant or order under the MLAT (28 U.S.C. 1781 et seq.) through the requester's Central Authority. A non-US agency seeking content from a US-based brand also needs MLAT. Country-specific handling is published for Japan and Brazil.
- Preservation. Preservation requests must be submitted through the portal as a formal preservation request; records are preserved for 90 days and the period can be extended with an additional request.
Sources
Contacts were read on Match Group (Tinder, Hinge, OkCupid and other brands)’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.