How Police Request Data from Vonage
Police and government officials send lawful requests to Vonage through a legal-process email address. The details below are taken from Vonage's own published guidelines.
Ministry of Cyber Affairs is not Vonage and cannot create or reset portal accounts, pass on requests or release data. Contact Vonage directly. Is this your company? Request a correction.
Where to send the request
| [email protected] | |
| Postal address | Vonage Holdings Corp., c/o Corporation Service Company, 251 Little Falls Drive, Wilmington, DE 19808, Attn: Legal Process (published as the address for service of process where formal service is required) |
| Legal entity | Vonage Holdings Corp. and its subsidiary companies |
| Official guidelines | vonage.com |
Emergency requests
Clearly mark an urgent or emergency request in the subject line and body of the email and state the applicable deadline; no separate emergency channel is published. Contact: [email protected]
What Vonage says about legal process
- Legal process. All legal process and third-party records requests go to the one email address: subpoenas, court orders, warrants, administrative summonses, civil investigative demands, foreign law enforcement notices and subscribers' requests for their own records, with a copy of the legal process attached; standard handling time is ten business days unless a return date is set.
- Requests from other countries. Foreign law enforcement notices are listed among the request types accepted at the same email address; no separate MLAT instructions are published on the page.
- Notifying the user. Standard practice is to notify the subject subscriber before producing records unless prohibited by law; if a request prohibits notification, say so in the body of the email.
Sources
Contacts were read on Vonage’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.