How Police Request Data from Bumble (and Badoo)
Police and government officials send lawful requests to Bumble (and Badoo) through its law-enforcement portal. The details below are taken from Bumble (and Badoo)'s own published guidelines. One process covers Bumble, Badoo, Bumble for Friends.
Ministry of Cyber Affairs is not Bumble (and Badoo) and cannot create or reset portal accounts, pass on requests or release data. Contact Bumble (and Badoo) directly. Is this your company? Request a correction.
Where to send the request
| Portal | app.kodexglobal.com Government officials and law enforcement who register with Kodex and are verified as legitimate law enforcement (Bumble, Bumble for Friends and Plans). Badoo uses a separate Kodex portal: https://app.kodexglobal.com/badoo/signin |
|---|---|
| Postal address | US: Bumble Trading LLC, 1105 West 41st Street, Austin, Texas, 78756, United States (also used for US Badoo requests). UK and international: Bumble Holding Limited (Bumble) or Badoo Trading Limited (Badoo), 1 Blossom Yard, Fourth Floor, London, United Kingdom, E1 6RS. EU Production Orders (EPOC) and Preservation Orders (EPOC-PR): Social Online Payments Limited, 70 Sir John Rogerson's Quay, Dublin 2, Dublin, Ireland. Bumble For Friends outside US/EU: Geneva Technologies, Inc., 1209 Orange Street, Wilmington, New Castle County, Delaware 19801, United States. |
| Legal entity | Bumble Trading LLC (US requests, Bumble and Badoo); Bumble Holding Limited (Bumble, UK and international); Badoo Trading Limited (Badoo, UK and international); Social Online Payments Limited (EU e-evidence orders); Geneva Technologies, Inc. (Bumble For Friends outside US/EU) |
| Official guidelines | support.bumble.com |
| Transparency report | bumbcdn.com |
Emergency requests
Submit through Kodex and select 'Emergency' as the legal process; Bumble may expedite where there is a reasonable belief of imminent danger of death or serious physical injury (for example kidnapping or missing person, active sexual assault including child abuse, serious imminent school-shooting threats, terrorism). The case is worked while Kodex verification completes. Contact: https://app.kodexglobal.com/bumble/signin (Badoo: https://app.kodexglobal.com/badoo/signin)
What Bumble (and Badoo) says about legal process
- Legal process. US: subpoenas and search warrants under the Stored Communications Act. UK: s 67 Investigatory Powers Act notices (via the agency SPoC) and Production Orders under s 345 POCA. EU: European Production and Preservation Orders under Regulation (EU) 2023/1543 from 18 August 2026 (not Denmark). Emergency disclosure available.
- Requests from other countries. Outside the UK and US, no data is disclosed except on a valid emergency request or a request made by a UK law enforcement agency or UK court order under an MLAT (via the UK Central Authority). From 18 August 2026 EU Member States (except Denmark) can use European Production/Preservation Orders under Regulation (EU) 2023/1543.
- Preservation. Preservation requests (non-EU) must be signed and dated on official letterhead and submitted via Kodex; data is preserved for an initial 90 days with ONE further 90-day extension on a new signed request; EU EPOC-PR orders are preserved for an initial 60 days plus a 30-day extension (90 total).
- Notifying the user. Standard policy is not to disclose law enforcement requests to users or the public.
Sources
- support.bumble.com/hc/en-us/articles/37404940993437-Law-Enforcement-Guidelines
- bumbcdn.com/i/big/dsa/bumble/dsa-transparency-report-2025.pdf
- support.bumble.com/hc/en-us/articles/37404940993437-Law-Enforcement-Guidelines and https://support.bumble.com/hc/en-us/articles/28537189260317-Law-enforcement-requests
Contacts were read on Bumble (and Badoo)’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.