How Police Request Data from ZebPay
ZebPay does not publish a dedicated law-enforcement contact. Below is what its own pages say about legal process, and where an officer can start.
Ministry of Cyber Affairs is not ZebPay and cannot create or reset portal accounts, pass on requests or release data. Contact ZebPay directly. Is this your company? Request a correction.
No police contact published
We checked ZebPay’s official legal, privacy and help pages on 17 October 2026 and found no address, portal or email for law-enforcement requests. The closest official channel it publishes: No law-enforcement page is published on the pages read. The India Privacy Policy (zebpay.com/in/legal-privacy) says queries go to the Senior Compliance Manager by email at [email protected] or by post at the registered office: Workafella, 12th Floor, Western Aqua, Hi-Tech City, Whitefields, Kondapur, Hyderabad, Ranga Reddy District, Telangana - 500 084.
What ZebPay says about legal process
- Legal process. The ZebPay India terms say ZebPay may withhold a withdrawal where it "has received any notice from law enforcement agencies regarding any suspected illegality" in the account, that it "maintains a stance of cooperation with law enforcement authorities globally" and may freeze funds flagged or investigated by legal mandate, and that it may share information with law-enforcement agencies, courts and regulators to comply with legal obligations. No intake process or contact for investigators is published.
- Requests from other countries. Not stated on any page read.
- Preservation. No preservation-request process is published. The ZebPay India terms (clause 19, termination) say ZebPay may keep transaction data and other account information for up to the longer of five years or the period required by law after termination, including where the account is subject to a governmental proceeding, criminal investigation or other pending litigation, or where a court order or command by a regulatory/government authority requires it.
Sources
Contacts were read on ZebPay’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.