Law Enforcement Resources · Payments and money transfer
How Police Request Data from Remitly
Police and government officials send lawful requests to Remitly through a legal-process email address. The details below are taken from Remitly's own published guidelines.
Ministry of Cyber Affairs is not Remitly and cannot create or reset portal accounts, pass on requests or release data. Contact Remitly directly. Is this your company? Request a correction.
Where to send the request
| [email protected] | |
| Postal address | United States & Canada: Remitly, Inc., Custodian of Records, Legal and Compliance, 401 Union Street, Suite 1000, Seattle, WA 98101, USA. All other locations: Remitly Custodian of Records, Ground Floor, 1 Albert Quay, Ballintemple, Cork, T12 X8N6, Ireland. |
| Legal entity | Remitly, Inc. (US); Remitly Europe Limited, Remitly U.K. Limited, Remitly Canada, Inc., Remitly Australia Pty Limited, Remitly NZ Limited, Remitly Singapore Pte. Limited, Remitly (DIFC) Limited by region |
| Official guidelines | remitly.com |
What Remitly says about legal process
- Legal process. Email a signed PDF of the legal request (subpoena, court order, search warrant, preservation request) from a federal, state or local agency or civil court, with a government email address for returning records and sender/recipient identifiers (name, DOB, phone, email, transfer ID); add a Right to Financial Privacy Act certification for US federal requests and name the correct Remitly entity. Remitly has limited information about recipients because partner institutions deliver payouts. Fax is not accepted.
- Requests from other countries. Name the entity for your region (Australia, Canada, EU, New Zealand, Singapore, UAE, UK or US); hard copies for locations other than US/Canada go to the Cork, Ireland address.
- Preservation. Article is titled for subpoenas, court orders, search warrants and preservation requests, but gives no separate preservation procedure or retention period.
Sources
Contacts were read on Remitly’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.