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Law Enforcement Resources · Payments and money transfer

How Police Request Data from PayU (India)

PayU (India) does not publish a dedicated law-enforcement contact. Below is what its own pages say about legal process, and where an officer can start.

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No police contact published

We checked PayU (India)’s official legal, privacy and help pages on 17 October 2026 and found no address, portal or email for law-enforcement requests. The closest official channel it publishes: PayU Grievance Policy (payu.in/grievance-policy): Customer Care Head [email protected] and Nodal Officer [email protected], both at PayU Payments Private Limited, 9th floor, Bestech Business Tower, Sohna Road, Sector 48, Gurgaon 122002, Haryana, India (as given on that page; PayU's privacy statement gives postcode 122003 for the same building). Privacy queries: [email protected]. These are merchant and consumer grievance contacts, not a law-enforcement intake.

What PayU (India) says about legal process

  • Legal process. PayU Payments' privacy statement (last updated 28 January 2026), clause 6.7, says it may share personal information with government officials, regulatory bodies, courts and tribunals, law enforcement agencies, fraud detection agencies or other such agencies or authorities when obligated to do so by law (such as via a subpoena, court order or similar legal procedure). No law-enforcement guidelines, portal, email or procedure is published.

Sources

Contacts were read on PayU (India)’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.