When a company is breached, a scam drains an account or ransomware locks a network, the hardest first question is often the simplest: which government agency do I actually contact? The answer differs in every country, and it usually involves two different bodies. This directory lists both for 195 countries and territories, each with an official link where we could confirm one.
195countries and territories checked
164with a national CERT or cybersecurity authority confirmed
154with a police cybercrime unit confirmed
Two agencies, two jobs: CERT versus police
Almost every country splits cyber response into two lanes, and sending your report to the wrong one is the most common reason it goes nowhere.
| Body | What it does | Contact it when |
|---|
| National CERT / CSIRT or cybersecurity authority | Technical incident response, vulnerability coordination, threat advisories, guidance to organisations | Your systems were breached, hit by ransomware or DDoS, or you found a vulnerability or malicious infrastructure |
| Police cybercrime unit | Criminal investigation, evidence requests to platforms and banks, prosecution | You lost money, were defrauded, blackmailed or impersonated, and want a criminal case or a police report for your bank |
If you were defrauded, start with the police route and, where one exists, the official online reporting page. Banks and payment providers usually ask for a police or complaint reference before they will reopen a dispute. Police investigators, in turn, rely on the platform channels explained in our guide to Law Enforcement Response Systems (LERS) and the platform-by-platform LERS guide. If money has just left your account, read what to do in the first 24 hours before anything else.
Jump to your region
Europe: national cybersecurity and cybercrime agencies
46 entries. Names link to the official page we confirmed. "Not confirmed" means we could not verify that body on an official source, not that none exists.
| Country | CERT / cybersecurity agency | Police cybercrime unit | Report online |
|---|
| Albania | National Cyber Security Authority (AKSK), formerly AKCESK, incorporating the national CSIRT | State Police (Policia e Shtetit), cybercrime section (Krimi Kibernetik) | Official page |
| Andorra | Agencia Nacional de Ciberseguretat d'Andorra (ANC-AD) | Grup de Delictes Tecnològics (Technological Crimes Group) | |
Austria
Reporting guide | CERT.at (national CERT); GovCERT Austria for government | Cybercrime Competence Center (C4) | Official page |
| Belarus | National Computer Emergency Response Team (CERT.BY) | Main Directorate for Combating Cybercrime (GUPK), Criminal Police (successor to Department K) | |
Belgium
Reporting guide | CERT.be | Federal Computer Crime Unit (FCCU) | Official page |
| Bosnia and Herzegovina | Not confirmed | State Investigation and Protection Agency (SIPA) | |
| Bulgaria | CERT Bulgaria | Cybercrime unit, General Directorate for Combating Organised Crime (GDBOP) | |
Croatia
Reporting guide | CERT.hr (National CERT) | Služba kibernetičke sigurnosti (Cyber Security Service) | Official page |
| Cyprus | National CSIRT-CY | Cybercrime Subdivision | Official page |
| Czech Republic | National Cyber and Information Security Agency (NUKIB), including GovCERT.CZ; CSIRT.CZ as the national CSIRT | National Centre against Terrorism, Extremism and Cybercrime (NCTEKK) of the Service of Criminal Police and Investigation | Official page |
Denmark
Reporting guide | Styrelsen for Samfundssikkerhed (SAMSIK), incorporating the former Center for Cybersikkerhed (CFCS) | Nationalt Cyber Crime Center (NC3) | Official page |
| Estonia | CERT-EE | Politsei- ja Piirivalveamet (PPA, Police and Border Guard Board) cybercrime portal | Official page |
Finland
Reporting guide | National Cyber Security Centre Finland (NCSC-FI) | Cybercrime Centre, National Bureau of Investigation (NBI) | Official page |
France
Reporting guide | CERT-FR | Office anti-cybercriminalite (OFAC) | Official page |
Georgia
Reporting guide | CERT.DGA.GOV.GE | Cyber Crime Division | |
Germany
Reporting guide | CERT-Bund (Federal Office for Information Security, BSI) | Federal Criminal Police Office (BKA), cybercrime investigations | |
Greece
Reporting guide | National Cybersecurity Authority (EAK), operating as EL-CSIRT | Cyber Crime Division (Diefthynsi Dioxis Kyvernoegklimatos) | Official page |
Hungary
Reporting guide | National Cyber Security Centre (NKI), hosting GovCERT-Hungary / CSIRT | Cybercrime Department (Kiberbűnözés Elleni Főosztály), National Bureau of Investigation | |
| Iceland | CERT-IS | Icelandic Police (Lögreglan), general reporting route; no dedicated national cybercrime unit confirmed | Official page |
Ireland
Reporting guide | National Cyber Security Centre (NCSC), hosting CSIRT-IE | Garda National Cyber Crime Bureau (GNCCB) | Official page |
Italy
Reporting guide | CSIRT Italia | Polizia Postale e per la Sicurezza Cibernetica (includes CNAIPIC) | Official page |
| Latvia | CERT.LV | Cybercrime Combating Department (Kibernoziegumu apkarosanas parvalde) | Official page |
| Liechtenstein | CSIRT Liechtenstein | Landespolizei des Fürstentums Liechtenstein (Kriminalpolizei) | |
| Lithuania | National Cyber Security Centre (NKSC) | Cybercrime division (Cyber-Police) of the Lithuanian Criminal Police Bureau | Official page |
| Luxembourg | GOVCERT.LU | Police judiciaire (Grand Ducal Police) | Official page |
| Malta | CSIRTMalta | Cyber Crime Unit | |
| Moldova | Agentia pentru Securitate Cibernetica (ASC), national CSIRT | Politia Republicii Moldova (Inspectoratul General al Politiei) | Official page |
| Monaco | CERT-MC, Agence Monégasque de Sécurité Numérique (AMSN) | Section Coopération Internationale et de Lutte contre la Cybercriminalité | |
| Montenegro | CIRT.ME (National Computer Incident Response Team) | Grupa za suzbijanje krivičnih djela visokotehnološkog kriminala (Group for Suppression of High-Tech Crime Offences) | |
Netherlands
Reporting guide | National Cyber Security Centre (NCSC-NL) | Team High Tech Crime (THTC) | Official page |
| North Macedonia | National Centre for Computer Incident Response (MKD-CIRT) | Sector for Computer Crime and Digital Forensics | Official page |
| Norway | National Cyber Security Centre (NCSC-NO, includes NorCERT) | National Cybercrime Centre (NC3) | |
Poland
Reporting guide | CERT Polska (CSIRT NASK) | Centralne Biuro Zwalczania Cyberprzestepczosci (CBZC) | Official page |
Portugal
Reporting guide | CERT.PT | Unidade Nacional de Combate ao Cibercrime e a Criminalidade Tecnologica (UNC3T) | Official page |
| Romania | Directoratul National de Securitate Cibernetica (DNSC) | Serviciul Combaterea Infractiunilor Informatice | |
| Russia | National Coordination Center for Computer Incidents (NKTsKI) | Directorate for Organizing the Fight against Unlawful Use of Information and Communication Technologies (UBK) | |
| San Marino | Not confirmed | Corpo di Polizia Civile, Settore Informativo ed Investigativo di Polizia Giudiziaria | |
Serbia
Reporting guide | National CERT of the Republic of Serbia (SRB-CERT) | Služba za borbu protiv visokotehnološkog kriminala (Service for Combating High-Tech Crime) | Official page |
| Slovakia | SK-CERT, National Cyber Security Centre (Narodne centrum kybernetickej bezpecnosti SK-CERT) | Odbor počítačovej kriminality (Computer Crime Department) | Official page |
| Slovenia | SI-CERT (national CSIRT) | Slovenian Police (Policija), general crime reporting route | Official page |
Spain
Reporting guide | INCIBE-CERT (citizens, businesses and critical operators); CCN-CERT serves the public sector | Unidad Central de Ciberdelincuencia (UCC) | Official page |
Sweden
Reporting guide | CERT-SE | Polismyndigheten (Swedish Police Authority), cybercrime investigation | Official page |
Switzerland
Reporting guide | GovCERT.ch | Not confirmed | Official page |
Ukraine
Reporting guide | CERT-UA (Computer Emergency Response Team of Ukraine) | Cyberpolice Department | Official page |
| United Kingdom | National Cyber Security Centre (NCSC) | National Cyber Crime Unit (NCCU) | Official page |
| Vatican City (Holy See) | Not confirmed | Corpo della Gendarmeria (Gendarmerie Corps) | |
Asia: national cybersecurity and cybercrime agencies
28 entries. Names link to the official page we confirmed. "Not confirmed" means we could not verify that body on an official source, not that none exists.
Americas: national cybersecurity and cybercrime agencies
29 entries. Names link to the official page we confirmed. "Not confirmed" means we could not verify that body on an official source, not that none exists.
| Country | CERT / cybersecurity agency | Police cybercrime unit | Report online |
|---|
| Antigua and Barbuda | Cyber Incident Response Team (CIRT), Government of Antigua and Barbuda | Royal Police Force of Antigua and Barbuda, Criminal Investigation Department | |
Argentina
Reporting guide | CERT.ar (Centro Nacional de Respuesta a Incidentes Informaticos), part of the Centro Nacional de Ciberseguridad (CNC) | Policia Federal Argentina, Division Delitos Tecnologicos (within the Departamento Federal de Investigaciones) | Official page |
| Barbados | Not confirmed | Barbados Police Service (no dedicated cybercrime unit named on the official page) | |
| Belize | Not confirmed | Police Information Technology and Cyber Unit (PITCU) | |
| Bolivia | Centro de Gestion de Incidentes Informaticos (CGII) | Division de Cibercrimen, Fuerza Especial de Lucha Contra el Crimen (FELCC) | |
Brazil
Reporting guide | CERT.br | Diretoria de Combate a Crimes Ciberneticos (DCIBER) | |
Canada
Reporting guide | Canadian Centre for Cyber Security (Cyber Centre) | National Cybercrime Coordination Centre (NC3) | Official page |
| Chile | CSIRT Nacional | Jefatura Nacional del Cibercrimen | |
Colombia
Reporting guide | ColCERT (Grupo de Respuesta a Emergencias Cibernéticas de Colombia) | Centro Cibernético Policial (CECIP), operator of CAI Virtual | Official page |
| Costa Rica | CSIRT-CR | Sección de Delitos Informáticos (OIJ; page title now reads Sección Especializada contra el Cibercrimen) | Official page |
| Cuba | CuCERT (Centro de Respuesta a Incidentes de Seguridad Informatica de Cuba) | Not confirmed | |
| Dominican Republic | CSIRT-RD | Departamento de Investigaciones de Crímenes y Delitos de Alta Tecnología (DICAT) | Official page |
Ecuador
Reporting guide | EcuCERT (sectoral telecom CERT; the national CSIRT is CSIRT Ecuador, run by MINTEL) | Unidad Nacional de Ciberdelitos | Official page |
| El Salvador | Agencia de Ciberseguridad del Estado (ACE) | Unidad de Delitos Ciberneticos | |
| Grenada | Grenada National CSIRT (Division of ICT Cyber Security Incident Response Team) | Digital Forensic Unit | |
| Guatemala | GT CERT | DEIC de Ciberdelitos e Informática Forense (Departamento de Investigación de Ciberdelitos e Informática Forense) | |
| Guyana | Guyana National Computer Incident Response Team (GNCIRT / CIRT.GY) | Cyber Crimes (Guyana Police Force) | Official page |
| Honduras | Not confirmed | Dirección Policial de Investigaciones (DPI) | |
| Jamaica | Jamaica Cyber Incident Response Team (JaCIRT) | Communications, Forensics and Cybercrime Division (CFCD) | Official page |
Mexico
Reporting guide | CERT-MX (Centro Nacional de Respuesta a Incidentes Cibernéticos) | CERT-MX (Centro Nacional de Respuesta a Incidentes Cibernéticos), cybercrime function | Official page |
| Panama | CSIRT Panama | Policía Nacional de Panamá, Dirección de Investigación Judicial (DIJ) | Official page |
| Paraguay | CERT-PY (Centro de Respuestas a Incidentes Cibernéticos) | Departamento Especializado en Cibercrimen y Delitos Informaticos | Official page |
| Peru | Centro Nacional de Seguridad Digital (CNSD), includes Pe-CERT | Division de Investigacion de Delitos de Alta Tecnologia (DIVINDAT) | |
| Suriname | SUR-CSIRT (Suriname Computer Security Incident Response Team) | Digitale Recherche (Digital Investigation department, cybercrime investigations) | |
The Bahamas
Reporting guide | National Computer Incident Response Team of The Bahamas (CIRT-BS) | Royal Bahamas Police Force | Official page |
| Trinidad and Tobago | TT-CSIRT | Cyber and Social Media Unit (CSMU) | Official page |
United States
Reporting guide | Cybersecurity and Infrastructure Security Agency (CISA) | Internet Crime Complaint Center (IC3) | Official page |
Uruguay
Reporting guide | CERTuy (Centro Nacional de Respuesta a Incidentes de Seguridad Informatica) | Direccion General de Cibercrimen | Official page |
| Venezuela | VenCERT (Sistema Nacional de Gestion de Incidentes Telematicos) | Division Contra Delitos Informaticos | |
Africa: national cybersecurity and cybercrime agencies
45 entries. Names link to the official page we confirmed. "Not confirmed" means we could not verify that body on an official source, not that none exists.
| Country | CERT / cybersecurity agency | Police cybercrime unit | Report online |
|---|
| Algeria | Agence de la Sécurité des Systèmes d'Information (ASSI) | Gendarmerie Nationale (Service de lutte contre la cybercriminalité) | |
| Angola | CERT.ao (Departamento de Resposta a Emergências Informáticas), Centro Nacional de Cibersegurança | Direcção de Combate aos Crimes Informáticos | Official page |
| Benin | bjCSIRT | Office Central de Repression de la Cybercriminalite (OCRC) | |
| Botswana | Botswana Computer Incident Response Team (BwCIRT) | Cyber Forensics Branch | Official page |
| Burkina Faso | CIRT.BF | Brigade Centrale de Lutte contre la Cybercriminalite (BCLCC) | Official page |
| Burundi | Not confirmed | Commissariat General de la Police Judiciaire | |
| Cameroon | CIRT/cm (Computer Incident Response Team Cameroon) | Unité Spéciale de Lutte contre la Cybercriminalité (USLUCC) | Official page |
| Cape Verde | CSIRT.CV | Brigada de Cibercrime | Official page |
| Chad | Agence Nationale de Sécurité Informatique et de Certification Electronique (ANSICE) | ANSICE cybercrime cell (police officers, gendarmes, legal and IT staff) | |
| Comoros | Direction Nationale de Cyber Sécurité (CERT National, kmCERT) | Not confirmed | |
| Côte d'Ivoire | CI-CERT | Plateforme de Lutte contre la Cybercriminalite (PLCC) | Official page |
| DR Congo | Agence Nationale de Cybersecurite (ANCY) | Not confirmed | |
| Djibouti | DJ-CERT (Djiboutian Computer Emergency Response Team) | Not confirmed | Official page |
Egypt
Reporting guide | EG-CERT (Egyptian Computer Emergency Readiness Team) | Cybercrime and Data Networks Unit (Internet investigations) | |
| Equatorial Guinea | Agencia Nacional de Ciberseguridad e Infraestructuras Críticas (ANCIC) | Ministerio de Seguridad Nacional | |
| Eswatini | Eswatini National Cybersecurity Incident Response Team (National CIRT) | Royal Eswatini Police Service | |
| Ethiopia | ETHIO-CERT | Ethiopian Federal Police Commission | |
Ghana
Reporting guide | CERT-GH (National CERT Ghana) | Cybercrime Unit, Criminal Investigations Department (CID) | Official page |
| Guinea | Agence Nationale de la Sécurité des Systèmes d'Information (ANSSI Guinée) | Direction de la cybercriminalité et de la lutte contre les traces technologiques | Official page |
Kenya
Reporting guide | National KE-CIRT/CC | Cyber Crime Investigations (sub-unit of the Serious Crime Unit, Investigation Bureau) | Official page |
| Lesotho | Interim Lesotho National Computer Security Incident Response Team (LesComCSIRT) | Lesotho Mounted Police Service | |
| Madagascar | CIRT-MG (Computer Incident Response Team Madagascar) | Service Central de Lutte contre la Cybercriminalité | Official page |
| Malawi | Malawi Computer Emergency Response Team (mwCERT) | Malawi Police Service (no dedicated cybercrime unit listed on its branches page) | Official page |
| Mali | Agence nationale de la Securite des Systemes d'Information (ANSSI) | Pôle national de lutte contre la cybercriminalité (with a specialised investigation brigade) | |
| Mauritius | CERT-MU (National Computer Emergency Response Team of Mauritius) | Police IT Unit (Digital Forensic Laboratory / Cyber Cell) | Official page |
Morocco
Reporting guide | maCERT | Direction Générale de la Sûreté Nationale (DGSN), national police | Official page |
| Mozambique | National CSIRT (nCSIRT.Mz) | Unidade Especializada de Prevenção e Combate à Cibercriminalidade (SERNIC) | Official page |
| Namibia | NAM-CSIRT | Cybercrime Unit | Official page |
| Niger | Centre National de Cybersécurité (CNAC) | Division de la Cybercriminalité | |
Nigeria
Reporting guide | ngCERT (Nigeria Computer Emergency Response Team) | National Cybercrime Centre (NPF-NCCC) | Official page |
| Rwanda | Rwanda Computer Security Incident Response Team (Rw-CSIRT) | Rwanda Investigation Bureau (RIB), cybercrime investigations | Official page |
| Senegal | CSIRT-SN (SNCSIRT), within the Centre National Operationnel de Cybersecurite (CNOC) | Division Speciale de Cybersecurite (DSC) | Official page |
| Seychelles | CERT-SC (National Computer Emergency Response Team) | Not confirmed | Official page |
| Sierra Leone | National Cybersecurity Coordination Centre (NC3), National CSIRT | Cyber Unit (Cyber Crime Investigations Unit) | |
| Somalia | Somalia Computer Incident Response Team (SOMCIRT) | Electronic and Cyber-Crime Unit | Official page |
South Africa
Reporting guide | Cybersecurity Hub (CSHUB-CSIRT) | Directorate for Priority Crime Investigation (DPCI, Hawks), cybercrime investigation capacity | Official page |
| South Sudan | South Sudan Computer Incident Response Team (SS-CIRT) | Not confirmed | Official page |
| Sudan | National Cyber Incident Response Center (Sudan-CERT) | Not confirmed | |
| Tanzania | TZ-CERT (Tanzania Computer Emergency Response Team) | Cybercrime Unit (cybercrime desk) | Official page |
| The Gambia | The Gambia Computer Security and Incident Response Team (gmCSIRT) | Cyber Crime Unit, Gambia Police Force | Official page |
| Togo | CERT.tg | Not confirmed | Official page |
| Tunisia | tunCERT | Fifth Central Brigade for Combating Cybercrime (Cinquieme brigade centrale de lutte contre la cybercriminalite) | Official page |
| Uganda | CERT.UG/CC (National CERT/CC) | Directorate of Forensic Services (cybercrime detection and investigation) | Official page |
| Zambia | ZmCIRT (Zambia Computer Incident Response Team) | Cyber Crime Unit | Official page |
| Zimbabwe | Computer Incident Response Team (POTRAZ CIRT) | Cybercrime Unit, Commercial Crimes Division, Criminal Investigation Department | |
Middle East: national cybersecurity and cybercrime agencies
14 entries. Names link to the official page we confirmed. "Not confirmed" means we could not verify that body on an official source, not that none exists.
Oceania: national cybersecurity and cybercrime agencies
12 entries. Names link to the official page we confirmed. "Not confirmed" means we could not verify that body on an official source, not that none exists.
Countries we could not verify
For the following 21 countries we could not confirm a national CERT or a police cybercrime unit on any official source: Afghanistan, Central African Republic, Congo, Dominica, Eritrea, Gabon, Guinea-Bissau, Haiti, Liberia, Mauritania, Nauru, Nicaragua, North Korea, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Syria, São Tomé and Príncipe, Tajikistan, Tuvalu, Yemen. Several of them almost certainly have a national police service that accepts cybercrime complaints, so contact the national police or the interior ministry first. The ITU keeps a directory of national CIRTs and FIRST publishes a list of member response teams, both worth checking for these countries.
How this directory was built
We started from a country list and then checked every entry against official government, police or regulator pages, the FIRST and ITU team registries, and national cybersecurity strategies. We did not copy agency names from secondary sources. Where an agency could not be confirmed, the cell says so instead of guessing. Agencies are renamed and merged often (several countries created new national cybersecurity authorities in 2024 to 2026), so treat the link as the source of truth and check the current contact details before you file.
Spotted a change or a broken link? Tell us and we will correct it.
Frequently asked questions
Which agency should I report online fraud to?
The police cybercrime unit, or the country's official online reporting portal where one exists. Use the CERT for technical incidents such as a network intrusion or ransomware.
Can a national CERT recover my money?
Generally no. CERTs coordinate technical response and advisories. Recovery depends on quick action through your bank or payment provider and a police report, which is why the police column matters for scam victims.
What if my country shows "Not confirmed"?
Go to your national police or the interior ministry and ask for the cybercrime or economic crime desk. You can also ask your bank, which usually knows the local reporting route.
Does reporting to a foreign agency help?
Report in the country where you live first, and to the country where the platform or fraudster is based if you know it. Cross-border cases usually reach foreign police through your national unit and Interpol channels.
Get step-by-step help for your country
This directory tells you who to contact. Our country guides show how to file, what evidence to bring and your realistic odds of recovery. Browse all of them on the Cybercrime Help hub.
