How to Report a Scam or Cybercrime in Singapore (and Recover Funds)
Singapore's fast-recovery system explained: the ScamShield helpline 1799, how the Anti-Scam Command freezes funds, and where to file a police report.
Quick answer: Call the ScamShield Helpline on 1799 straight away, then file a police report with the Singapore Police Force at police.gov.sg. The Anti-Scam Command works fast with banks to freeze accounts.
Report it in 3 steps
- Call 1799. The ScamShield Helpline for advice and to report a scam in progress.
- Tell your bank. Use its 24/7 anti-scam hotline to lock your account and stop further transfers.
- File a police report. Lodge it online through SPF i-Witness at police.gov.sg.
How your money gets recovered
The Anti-Scam Command (ASCom) coordinates directly with banks to freeze accounts before funds are withdrawn. In 2025 it recovered more than S$117 million in cash and over S$22 million in cryptocurrency.
What to have ready
- The amount, date and your bank or transaction reference
- The scammer’s contact details, profile or website
- Screenshots of the conversation and any payment pages
Frequently asked questions
What number do I call for scams in Singapore? The ScamShield Helpline on 1799.
Can I recover money lost to a scam? Often, if you report immediately — ASCom and your bank can freeze the receiving account first.
What is ScamShield? A government app and helpline that blocks scam calls and messages and helps you report.