UniCredit Banka Slovenija Fraud: How to Report It and Stop the Money
If money left your UniCredit Banka Slovenija account without your permission, or you paid a scammer, contact UniCredit Banka Slovenija straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call UniCredit Banka Slovenija’s official line below, or use help inside the official UniCredit Banka Slovenija app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. UniCredit Banka Slovenija will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Slovenia, and keep screenshots of every message and payment.
Official UniCredit Banka Slovenija fraud contacts
UniCredit Banka Slovenija
Bank- Contact centre (press 2 for cards):+386 1 5876 600
App or online: Mobilna banka GO!: credit cards can be blocked temporarily in the app. Debit Mastercard: call Bankart or visit a branch.
Email: [email protected]
Know this about Slovenia
- SKB and NKBM are now part of OTP banka: use OTP banka's numbers.
If UniCredit Banka Slovenija won’t help
Banka Slovenije (Bank of Slovenia): complaints
Complaints about banks, savings banks, payment institutions and e-money issuers it supervises.
Use the online complaint form and attach supporting documents. Anonymous complaints are not accepted.
Official websiteReport it to the police too
Cybercrime agencies in Slovenia lists who to report to.
Common questions about UniCredit Banka Slovenija fraud
- What is the UniCredit Banka Slovenija fraud helpline number?
- UniCredit Banka Slovenija lists these numbers on its own website: Contact centre (press 2 for cards): +386 1 5876 600. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to UniCredit Banka Slovenija?
- Call UniCredit Banka Slovenija's official line, or report it in the app or online: Mobilna banka GO!: credit cards can be blocked temporarily in the app. Debit Mastercard: call Bankart or visit a branch., or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if UniCredit Banka Slovenija will not help or refund me?
- In Slovenia you can complain to Banka Slovenije (Bank of Slovenia): complaints. Details of what each one handles are on this page.
Other providers in Slovenia
These contacts were read on UniCredit Banka Slovenija’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not UniCredit Banka Slovenija and cannot recover money. All Slovenia providers are in Bank Fraud Help: Slovenia.