What is the OTP banka Slovenija fraud helpline number?

OTP banka Slovenija lists these numbers on its own website: Contact centre (free in Slovenia): 080 17 70 (Mon–Fri 8am–7pm (automated service 24/7)); From abroad: +386 2 229 2760 (Mon–Fri 8am–7pm). Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to OTP banka Slovenija?

Call OTP banka Slovenija's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if OTP banka Slovenija will not help or refund me?

In Slovenia you can complain to Banka Slovenije (Bank of Slovenia): complaints. Details of what each one handles are on this page.

Bank Fraud Help · Slovenia

OTP banka Slovenija Fraud: How to Report It and Stop the Money

If money left your OTP banka Slovenija account without your permission, or you paid a scammer, contact OTP banka Slovenija straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call OTP banka Slovenija’s official line below, or use help inside the official OTP banka Slovenija app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. OTP banka Slovenija will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Slovenia, and keep screenshots of every message and payment.

Official OTP banka Slovenija fraud contacts

OTP banka Slovenija (merged NKBM + SKB)

Bank

Contact centre (free in Slovenia):080 17 70(Mon–Fri 8am–7pm (automated service 24/7))
From abroad:+386 2 229 2760(Mon–Fri 8am–7pm)

Source: OTP banka Slovenija (merged NKBM + SKB) official page

Know this about Slovenia

SKB and NKBM are now part of OTP banka: use OTP banka's numbers.

If OTP banka Slovenija won’t help

Banka Slovenije (Bank of Slovenia): complaints

Complaints about banks, savings banks, payment institutions and e-money issuers it supervises.

Use the online complaint form and attach supporting documents. Anonymous complaints are not accepted.

Official website

Report it to the police too

Cybercrime agencies in Slovenia lists who to report to.

Common questions about OTP banka Slovenija fraud

What is the OTP banka Slovenija fraud helpline number?: OTP banka Slovenija lists these numbers on its own website: Contact centre (free in Slovenia): 080 17 70 (Mon–Fri 8am–7pm (automated service 24/7)); From abroad: +386 2 229 2760 (Mon–Fri 8am–7pm). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to OTP banka Slovenija?: Call OTP banka Slovenija's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if OTP banka Slovenija will not help or refund me?: In Slovenia you can complain to Banka Slovenije (Bank of Slovenia): complaints. Details of what each one handles are on this page.

Other providers in Slovenia

NLB Intesa Sanpaolo Bank Slovenia UniCredit Banka Slovenija Bankart

These contacts were read on OTP banka Slovenija’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not OTP banka Slovenija and cannot recover money. All Slovenia providers are in Bank Fraud Help: Slovenia.