Intesa Sanpaolo Bank Slovenia Fraud: How to Report It and Stop the Money
If money left your Intesa Sanpaolo Bank Slovenia account without your permission, or you paid a scammer, contact Intesa Sanpaolo Bank Slovenia straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Intesa Sanpaolo Bank Slovenia’s official line below, or use help inside the official Intesa Sanpaolo Bank Slovenia app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Intesa Sanpaolo Bank Slovenia will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Slovenia, and keep screenshots of every message and payment.
Official Intesa Sanpaolo Bank Slovenia fraud contacts
Intesa Sanpaolo Bank Slovenia
Bank- Card centre:+386 5 666 12 56(24/7)
- Contact centre:080 13 18(Mon–Fri 7am–6pm, Sat 8am–12pm)
- Contact centre, from abroad:+386 5 666 18 38(Mon–Fri 7am–6pm, Sat 8am–12pm)
Email: [email protected]
Know this about Slovenia
- SKB and NKBM are now part of OTP banka: use OTP banka's numbers.
If Intesa Sanpaolo Bank Slovenia won’t help
Banka Slovenije (Bank of Slovenia): complaints
Complaints about banks, savings banks, payment institutions and e-money issuers it supervises.
Use the online complaint form and attach supporting documents. Anonymous complaints are not accepted.
Official websiteReport it to the police too
Cybercrime agencies in Slovenia lists who to report to.
Common questions about Intesa Sanpaolo Bank Slovenia fraud
- What is the Intesa Sanpaolo Bank Slovenia fraud helpline number?
- Intesa Sanpaolo Bank Slovenia lists these numbers on its own website: Card centre: +386 5 666 12 56 (24/7); Contact centre: 080 13 18 (Mon–Fri 7am–6pm, Sat 8am–12pm); Contact centre, from abroad: +386 5 666 18 38 (Mon–Fri 7am–6pm, Sat 8am–12pm). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Intesa Sanpaolo Bank Slovenia?
- Call Intesa Sanpaolo Bank Slovenia's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Intesa Sanpaolo Bank Slovenia will not help or refund me?
- In Slovenia you can complain to Banka Slovenije (Bank of Slovenia): complaints. Details of what each one handles are on this page.
Other providers in Slovenia
These contacts were read on Intesa Sanpaolo Bank Slovenia’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Intesa Sanpaolo Bank Slovenia and cannot recover money. All Slovenia providers are in Bank Fraud Help: Slovenia.