What is the Société Générale Bénin fraud helpline number?

Société Générale Bénin lists these numbers on its own website: Card assistance: +229 01 21 31 51 40; Main line: +229 01 21 31 51 24. Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to Société Générale Bénin?

Call Société Générale Bénin's official line, or report it by email: serviceclient.sgb@socgen.com. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if Société Générale Bénin will not help or refund me?

In Benin you can complain to ARCEP Bénin (telecom regulator). Details of what each one handles are on this page.

Bank Fraud Help · Benin

Société Générale Bénin Fraud: How to Report It and Stop the Money

If money left your Société Générale Bénin account without your permission, or you paid a scammer, contact Société Générale Bénin straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Société Générale Bénin’s official line below, or use help inside the official Société Générale Bénin app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Société Générale Bénin will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Benin, and keep screenshots of every message and payment.

Official Société Générale Bénin fraud contacts

Société Générale Bénin (SGB)

Bank

Card assistance:+229 01 21 31 51 40
Main line:+229 01 21 31 51 24

Email: [email protected]

Source: Société Générale Bénin (SGB) official page

Know this about Benin

Benin phone numbers have had 10 digits since early 2025. If a number below shows only 8 digits after +229, add 01 in front of it (the telecom regulator ARCEP Benin confirms this applies to every network).

If Société Générale Bénin won’t help

ARCEP Bénin (telecom regulator)

Complaints about telecom operators, including mobile money service, that the operator did not resolve.

File online at pigru.arcep.bj. You need to create an account first.

Official website

Report it to the police too

Cybercrime agencies in Benin lists who to report to.

Common questions about Société Générale Bénin fraud

What is the Société Générale Bénin fraud helpline number?: Société Générale Bénin lists these numbers on its own website: Card assistance: +229 01 21 31 51 40; Main line: +229 01 21 31 51 24. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Société Générale Bénin?: Call Société Générale Bénin's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Société Générale Bénin will not help or refund me?: In Benin you can complain to ARCEP Bénin (telecom regulator). Details of what each one handles are on this page.

Other providers in Benin

Ecobank Bénin Bank of Africa Bénin Coris Bank International Bénin Celtiis Cash MTN MoMo Bénin

These contacts were read on Société Générale Bénin’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Société Générale Bénin and cannot recover money. All Benin providers are in Bank Fraud Help: Benin.