Qatar National Bank Fraud: How to Report It and Stop the Money
If money left your Qatar National Bank account without your permission, or you paid a scammer, contact Qatar National Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Qatar National Bank’s official line below, or use help inside the official Qatar National Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Qatar National Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Qatar, and keep screenshots of every message and payment.
Official Qatar National Bank fraud contacts
Qatar National Bank (QNB)
Bank- Customer care:+974 4440 7777
If Qatar National Bank won’t help
Qatar Central Bank: Customer Protection Department
Complaints about banks and financial institutions. Email [email protected] or call 8000700.
You can also visit the Central Bank in West Bay, 8am–1pm.
Official websiteReport it to the police too
Cybercrime agencies in Qatar lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime in Qatar (and Get Your Money Back).
Common questions about Qatar National Bank fraud
- What is the Qatar National Bank fraud helpline number?
- Qatar National Bank lists these numbers on its own website: Customer care: +974 4440 7777. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Qatar National Bank?
- Call Qatar National Bank's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Qatar National Bank will not help or refund me?
- In Qatar you can complain to Qatar Central Bank: Customer Protection Department. Details of what each one handles are on this page.
Other providers in Qatar
These contacts were read on Qatar National Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Qatar National Bank and cannot recover money. All Qatar providers are in Bank Fraud Help: Qatar.