Qatar: How to Report Bank Fraud
If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 5 providers in Qatar.
Do this first
- Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
- Block your card or freeze your account in the app if you can, and change your online banking password.
- Ask the bank for a reference number, and write down the time you reported it.
- Report it to the police as well: see who handles cybercrime in Qatar.
- Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.
Bank and payment fraud lines
Doha Bank
Bank- Card fraud and disputed transactions:+974 4445 6789
- Customer care:+974 4445 6000(24/7)
- WhatsApp:+974 4445 6000(Sun–Thu 8am–8pm)
Email: [email protected]
Commercial Bank of Qatar (CBQ)
Bank- Fraud, lost or stolen card:+974 4449 5095(24/7)
- Customer care (existing customers):+974 4449 0000(24/7)
App or online: Report a scam online: https://www.cbq.com.qa/en/personal/fraud-awareness
AlRayan Bank (Masraf Al Rayan)
Bank- Fraud or phishing:00974 4425 4040
Dukhan Bank
Bank- Customer care (in Qatar):800 8555(24/7)
- From abroad:+974 4410 0888(24/7)
Qatar National Bank (QNB)
Bank- Customer care:+974 4440 7777
If your bank won’t help
Qatar Central Bank: Customer Protection Department
Complaints about banks and financial institutions. Email [email protected] or call 8000700.
You can also visit the Central Bank in West Bay, 8am–1pm.
Official websiteReport it to the police too
Banks often ask for a police report before they investigate. Cybercrime agencies in Qatar lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime in Qatar (and Get Your Money Back).
Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.