Commercial Bank of Qatar Fraud: How to Report It and Stop the Money
If money left your Commercial Bank of Qatar account without your permission, or you paid a scammer, contact Commercial Bank of Qatar straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Commercial Bank of Qatar’s official line below, or use help inside the official Commercial Bank of Qatar app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Commercial Bank of Qatar will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Qatar, and keep screenshots of every message and payment.
Official Commercial Bank of Qatar fraud contacts
Commercial Bank of Qatar (CBQ)
Bank- Fraud, lost or stolen card:+974 4449 5095(24/7)
- Customer care (existing customers):+974 4449 0000(24/7)
App or online: Report a scam online: https://www.cbq.com.qa/en/personal/fraud-awareness
If Commercial Bank of Qatar won’t help
Qatar Central Bank: Customer Protection Department
Complaints about banks and financial institutions. Email [email protected] or call 8000700.
You can also visit the Central Bank in West Bay, 8am–1pm.
Official websiteReport it to the police too
Cybercrime agencies in Qatar lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime in Qatar (and Get Your Money Back).
Common questions about Commercial Bank of Qatar fraud
- What is the Commercial Bank of Qatar fraud helpline number?
- Commercial Bank of Qatar lists these numbers on its own website: Fraud, lost or stolen card: +974 4449 5095 (24/7); Customer care (existing customers): +974 4449 0000 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Commercial Bank of Qatar?
- Call Commercial Bank of Qatar's official line, or report it in the app or online: Report a scam online: https://www.cbq.com.qa/en/personal/fraud-awareness. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Commercial Bank of Qatar will not help or refund me?
- In Qatar you can complain to Qatar Central Bank: Customer Protection Department. Details of what each one handles are on this page.
Other providers in Qatar
These contacts were read on Commercial Bank of Qatar’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Commercial Bank of Qatar and cannot recover money. All Qatar providers are in Bank Fraud Help: Qatar.