BOA Madagascar Fraud: How to Report It and Stop the Money
If money left your BOA Madagascar account without your permission, or you paid a scammer, contact BOA Madagascar straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call BOA Madagascar’s official line below, or use help inside the official BOA Madagascar app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. BOA Madagascar will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Madagascar, and keep screenshots of every message and payment.
Official BOA Madagascar fraud contacts
BOA Madagascar (Bank Of Africa)
Bank- Customer relations (free):034 30 817 77
- Customer relations (free):032 23 817 77
- Customer relations (free):033 65 817 77
Report phishing: [email protected]
Know this about Madagascar
- MVola and Orange Money publish only general customer-service numbers, not dedicated fraud lines.
If BOA Madagascar won’t help
ARTEC (telecom regulator)
Complaints about telecom operators (Airtel, Blueline, Orange, Yas). It does not handle bank fraud.
Complain to the operator first. Then call 600, email [email protected] or use the online form.
Official websiteReport it to the police too
Cybercrime agencies in Madagascar lists who to report to.
Common questions about BOA Madagascar fraud
- What is the BOA Madagascar fraud helpline number?
- BOA Madagascar lists these numbers on its own website: Customer relations (free): 034 30 817 77; Customer relations (free): 032 23 817 77; Customer relations (free): 033 65 817 77. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to BOA Madagascar?
- Call BOA Madagascar's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if BOA Madagascar will not help or refund me?
- In Madagascar you can complain to ARTEC (telecom regulator). Details of what each one handles are on this page.
Other providers in Madagascar
These contacts were read on BOA Madagascar’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not BOA Madagascar and cannot recover money. All Madagascar providers are in Bank Fraud Help: Madagascar.