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Mobile Wallet Fraud Help · Madagascar

Orange Money Madagascar Fraud: How to Report It and Stop the Money

If you sent money to a scammer through Orange Money Madagascar, or money left your Orange Money Madagascar account without your permission, contact Orange Money Madagascar straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.

Do this first

  1. Call Orange Money Madagascar’s official line below, or use help inside the official Orange Money Madagascar app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
  3. Change your PIN and password if anyone may know them. Orange Money Madagascar will never ask for your PIN or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Madagascar, and keep screenshots of every message and payment.

Official Orange Money Madagascar fraud contacts

Orange Money Madagascar

Mobile money
Source: Orange Money Madagascar official page

Know this about Madagascar

  • MVola and Orange Money publish only general customer-service numbers, not dedicated fraud lines.

If Orange Money Madagascar won’t help

ARTEC (telecom regulator)

Complaints about telecom operators (Airtel, Blueline, Orange, Yas). It does not handle bank fraud.

Complain to the operator first. Then call 600, email [email protected] or use the online form.

Official website

Report it to the police too

Cybercrime agencies in Madagascar lists who to report to.

Other wallets in Madagascar

MVola

These contacts were read on Orange Money Madagascar’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Madagascar are in Bank Fraud Help: Madagascar, and every wallet is in Mobile Wallet Fraud Help.