What is the Arab Bank fraud helpline number?

Arab Bank lists these numbers on its own website: Customer care: 06 4600900 (24/7); Customer care (mobile): 0791 600 900 (24/7); From abroad: +962 6 4600900 (24/7); Toll-free from outside Amman: 0800 22222; Complaints unit (landline in Jordan): 0800 22822 (Working days 8:30am–3pm). Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to Arab Bank?

Call Arab Bank's official line, or report it by email: customer.care@arabbank.com.jo. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Bank Fraud Help · Jordan

Arab Bank Fraud: How to Report It and Stop the Money

If money left your Arab Bank account without your permission, or you paid a scammer, contact Arab Bank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Arab Bank’s official line below, or use help inside the official Arab Bank app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Arab Bank will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Jordan, and keep screenshots of every message and payment.

Official Arab Bank fraud contacts

Arab Bank (Jordan)

Bank

Customer care:06 4600900(24/7)
Customer care (mobile):0791 600 900(24/7)
From abroad:+962 6 4600900(24/7)
Toll-free from outside Amman:0800 22222
Complaints unit (landline in Jordan):0800 22822(Working days 8:30am–3pm)

Email: [email protected]

Source: Arab Bank (Jordan) official page

Know this about Jordan

Messages saying you have funds held at the Central Bank of Jordan are a known fraud. Do not reply, click links or pay any fee.

If Arab Bank won’t help

Central Bank of Jordan: Financial Consumer Protection Department

Complaints against banks and other institutions the Central Bank of Jordan supervises. Email [email protected], call 06 4630301, or use the online form at https://www.cbj.gov.jo/ar/Pages/Complaints.

Complain to your bank first and get a written reply. If the reply does not satisfy you, or the bank refuses to take your complaint, send it to the Central Bank with the bank's reply attached.

Official website

Your rights as a Arab Bank customer in Jordan

Time limit for a bank to answer a complaint. Banks answer complaints within 10 working days, extendable to 30 working days. After that you can go to the Central Bank of Jordan or the courts. Source
CliQ transfers sent by mistake. The Central Bank of Jordan says a CliQ transfer sent by mistake can only be recovered through the courts. Source

Report it to the police too

Cybercrime agencies in Jordan lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime and Online Fraud in Jordan (2026).

Common questions about Arab Bank fraud

What is the Arab Bank fraud helpline number?: Arab Bank lists these numbers on its own website: Customer care: 06 4600900 (24/7); Customer care (mobile): 0791 600 900 (24/7); From abroad: +962 6 4600900 (24/7); Toll-free from outside Amman: 0800 22222; Complaints unit (landline in Jordan): 0800 22822 (Working days 8:30am–3pm). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Arab Bank?: Call Arab Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Arab Bank will not help or refund me?: In Jordan you can complain to Central Bank of Jordan: Financial Consumer Protection Department. Details of what each one handles are on this page.

Other providers in Jordan

Bank of Jordan Housing Bank for Trade and Finance Cairo Amman Bank

These contacts were read on Arab Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Arab Bank and cannot recover money. All Jordan providers are in Bank Fraud Help: Jordan.