What is the NSIA Banque Cote d'Ivoire fraud helpline number?

NSIA Banque Cote d'Ivoire lists these numbers on its own website: Block a lost, stolen or misused card; customer care: 80 200 800 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to NSIA Banque Cote d'Ivoire?

Call NSIA Banque Cote d'Ivoire's official line, or report it by email: nsiabanque.ci@nsiabanque.com. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Bank Fraud Help · Côte d'Ivoire

NSIA Banque Cote d'Ivoire Fraud: How to Report It and Stop the Money

If money left your NSIA Banque Cote d'Ivoire account without your permission, or you paid a scammer, contact NSIA Banque Cote d'Ivoire straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call NSIA Banque Cote d'Ivoire’s official line below, or use help inside the official NSIA Banque Cote d'Ivoire app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. NSIA Banque Cote d'Ivoire will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Côte d'Ivoire, and keep screenshots of every message and payment.

Official NSIA Banque Cote d'Ivoire fraud contacts

NSIA Banque Cote d'Ivoire

Bank

Block a lost, stolen or misused card; customer care:80 200 800(24/7)

Email: [email protected]

Source: NSIA Banque Cote d'Ivoire official page

Know this about Côte d'Ivoire

Côte d'Ivoire numbers have had 10 digits since 31 January 2021 and old 8-digit numbers no longer connect. If a bank's site shows an 8-digit number, use the number in its app or on your card instead.

If NSIA Banque Cote d'Ivoire won’t help

ARTCI consumer platform (telecom and Mobile Money regulator)

Complaints about telecom operators and Mobile Money services.

Complain to the operator first and keep its complaint reference. Phone +225 27 22 22 43 10, email [email protected].

Official website

Report it to the police too

Cybercrime agencies in Côte d'Ivoire lists who to report to.

Common questions about NSIA Banque Cote d'Ivoire fraud

What is the NSIA Banque Cote d'Ivoire fraud helpline number?: NSIA Banque Cote d'Ivoire lists these numbers on its own website: Block a lost, stolen or misused card; customer care: 80 200 800 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to NSIA Banque Cote d'Ivoire?: Call NSIA Banque Cote d'Ivoire's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if NSIA Banque Cote d'Ivoire will not help or refund me?: In Côte d'Ivoire you can complain to ARTCI consumer platform (telecom and Mobile Money regulator). Details of what each one handles are on this page.

Other providers in Côte d'Ivoire

Societe Generale Cote d'Ivoire Ecobank Cote d'Ivoire MTN MoMo Cote d'Ivoire Orange Money Cote d'Ivoire

These contacts were read on NSIA Banque Cote d'Ivoire’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not NSIA Banque Cote d'Ivoire and cannot recover money. All Côte d'Ivoire providers are in Bank Fraud Help: Côte d'Ivoire.