Orange Money Cote d'Ivoire Fraud: How to Report It and Stop the Money
If you sent money to a scammer through Orange Money Cote d'Ivoire, or money left your Orange Money Cote d'Ivoire account without your permission, contact Orange Money Cote d'Ivoire straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call Orange Money Cote d'Ivoire’s official line below, or use help inside the official Orange Money Cote d'Ivoire app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. Orange Money Cote d'Ivoire will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Côte d'Ivoire, and keep screenshots of every message and payment.
Official Orange Money Cote d'Ivoire fraud contacts
Orange Money Cote d'Ivoire
Mobile money- Customer service (from an Orange line):0707
- Customer service (from any line):16110
- WhatsApp (Djingo chatbot):+225 07 00 60 60 60
Phone code: #144*967#: freeze a national transfer you sent to the wrong number (free)
App or online: In the Max it app: Assistance en ligne
Know this about Côte d'Ivoire
- Côte d'Ivoire numbers have had 10 digits since 31 January 2021 and old 8-digit numbers no longer connect. If a bank's site shows an 8-digit number, use the number in its app or on your card instead.
If Orange Money Cote d'Ivoire won’t help
ARTCI consumer platform (telecom and Mobile Money regulator)
Complaints about telecom operators and Mobile Money services.
Complain to the operator first and keep its complaint reference. Phone +225 27 22 22 43 10, email [email protected].
Official websiteReport it to the police too
Cybercrime agencies in Côte d'Ivoire lists who to report to.
Other wallets in Côte d'Ivoire
These contacts were read on Orange Money Cote d'Ivoire’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Côte d'Ivoire are in Bank Fraud Help: Côte d'Ivoire, and every wallet is in Mobile Wallet Fraud Help.