What is the Union Togolaise de Banque fraud helpline number?

Union Togolaise de Banque lists these numbers on its own website: Head office: +228 22 23 43 00. Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to Union Togolaise de Banque?

Call Union Togolaise de Banque's official line, or report it in the app or online: Report fraud with the online form at https://utb.tg/declaration-fraude, or by email: info@utb.tg. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if Union Togolaise de Banque will not help or refund me?

In Togo you can complain to ARCEP Togo (electronic communications regulator). Details of what each one handles are on this page.

Bank Fraud Help · Togo

Union Togolaise de Banque Fraud: How to Report It and Stop the Money

If money left your Union Togolaise de Banque account without your permission, or you paid a scammer, contact Union Togolaise de Banque straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Union Togolaise de Banque’s official line below, or use help inside the official Union Togolaise de Banque app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Union Togolaise de Banque will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Togo, and keep screenshots of every message and payment.

Official Union Togolaise de Banque fraud contacts

Union Togolaise de Banque (UTB)

Bank

Head office:+228 22 23 43 00

App or online: Report fraud with the online form at https://utb.tg/declaration-fraude

Email: [email protected]

Source: Union Togolaise de Banque (UTB) official page

If Union Togolaise de Banque won’t help

ARCEP Togo (electronic communications regulator)

Complaints about telecom operators.

Official website

Report it to the police too

Cybercrime agencies in Togo lists who to report to.

Common questions about Union Togolaise de Banque fraud

What is the Union Togolaise de Banque fraud helpline number?: Union Togolaise de Banque lists these numbers on its own website: Head office: +228 22 23 43 00. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Union Togolaise de Banque?: Call Union Togolaise de Banque's official line, or report it in the app or online: Report fraud with the online form at https://utb.tg/declaration-fraude, or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Union Togolaise de Banque will not help or refund me?: In Togo you can complain to ARCEP Togo (electronic communications regulator). Details of what each one handles are on this page.

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These contacts were read on Union Togolaise de Banque’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Union Togolaise de Banque and cannot recover money. All Togo providers are in Bank Fraud Help: Togo.