Bank Of Africa Togo Fraud: How to Report It and Stop the Money
If money left your Bank Of Africa Togo account without your permission, or you paid a scammer, contact Bank Of Africa Togo straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Bank Of Africa Togo’s official line below, or use help inside the official Bank Of Africa Togo app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Bank Of Africa Togo will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Togo, and keep screenshots of every message and payment.
Official Bank Of Africa Togo fraud contacts
Bank Of Africa Togo (BOA)
Bank- Complaints line:+228 22 53 62 62(Mon–Fri 7:45am–5pm, Sat 9am–12:15pm)
App or online: Online complaint form: https://docflow.of.africa/BOARecEnLigne/Reclamation.aspx
Email: [email protected]
Report phishing: [email protected]
If Bank Of Africa Togo won’t help
ARCEP Togo (electronic communications regulator)
Complaints about telecom operators.
Official websiteReport it to the police too
Cybercrime agencies in Togo lists who to report to.
Common questions about Bank Of Africa Togo fraud
- What is the Bank Of Africa Togo fraud helpline number?
- Bank Of Africa Togo lists these numbers on its own website: Complaints line: +228 22 53 62 62 (Mon–Fri 7:45am–5pm, Sat 9am–12:15pm). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Bank Of Africa Togo?
- Call Bank Of Africa Togo's official line, or report it in the app or online: Online complaint form: https://docflow.of.africa/BOARecEnLigne/Reclamation.aspx, or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Bank Of Africa Togo will not help or refund me?
- In Togo you can complain to ARCEP Togo (electronic communications regulator). Details of what each one handles are on this page.
Other providers in Togo
Union Togolaise de BanqueMoov Africa Togo - FloozYas Togo - Mixx by Yas
These contacts were read on Bank Of Africa Togo’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Bank Of Africa Togo and cannot recover money. All Togo providers are in Bank Fraud Help: Togo.