Moov Africa Togo - Flooz Fraud: How to Report It and Stop the Money
If you sent money to a scammer through Moov Africa Togo - Flooz, or money left your Moov Africa Togo - Flooz account without your permission, contact Moov Africa Togo - Flooz straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call Moov Africa Togo - Flooz’s official line below, or use help inside the official Moov Africa Togo - Flooz app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. Moov Africa Togo - Flooz will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Togo, and keep screenshots of every message and payment.
Official Moov Africa Togo - Flooz fraud contacts
Moov Africa Togo - Flooz (Moov Money)
Mobile money- Customer contact:+228 99 99 00 00
- Customer contact:+228 22 20 13 23
Phone code: *155*1*4#: reverses a transfer sent to the wrong number (choose option 1, then enter the transaction ID, the correct number and your Flooz code)
Email: [email protected]
If Moov Africa Togo - Flooz won’t help
ARCEP Togo (electronic communications regulator)
Complaints about telecom operators.
Official websiteReport it to the police too
Cybercrime agencies in Togo lists who to report to.
Other wallets in Togo
These contacts were read on Moov Africa Togo - Flooz’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Togo are in Bank Fraud Help: Togo, and every wallet is in Mobile Wallet Fraud Help.