Bank Fraud Help · The Gambia
Zenith Bank Gambia Fraud: How to Report It and Stop the Money
If money left your Zenith Bank Gambia account without your permission, or you paid a scammer, contact Zenith Bank Gambia straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Zenith Bank Gambia’s official line below, or use help inside the official Zenith Bank Gambia app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Zenith Bank Gambia will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in The Gambia, and keep screenshots of every message and payment.
Official Zenith Bank Gambia fraud contacts
Zenith Bank Gambia
Bank- Customer service:+220 439 9471(Mon–Fri, business hours)
- Customer service:439 9474(Mon–Fri, business hours)
Email: [email protected]
Know this about The Gambia
- Wave and Ecobank Gambia publish no phone number on their websites, so be wary of anyone offering you a 'helpline' for them.
Report it to the police too
Cybercrime agencies in The Gambia lists who to report to.
Common questions about Zenith Bank Gambia fraud
- What is the Zenith Bank Gambia fraud helpline number?
- Zenith Bank Gambia lists these numbers on its own website: Customer service: +220 439 9471 (Mon–Fri, business hours); Customer service: 439 9474 (Mon–Fri, business hours). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Zenith Bank Gambia?
- Call Zenith Bank Gambia's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in The Gambia
These contacts were read on Zenith Bank Gambia’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Zenith Bank Gambia and cannot recover money. All The Gambia providers are in Bank Fraud Help: The Gambia.