Bank Fraud Help · The Gambia
GTBank Gambia Fraud: How to Report It and Stop the Money
If money left your GTBank Gambia account without your permission, or you paid a scammer, contact GTBank Gambia straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call GTBank Gambia’s official line below, or use help inside the official GTBank Gambia app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. GTBank Gambia will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in The Gambia, and keep screenshots of every message and payment.
Official GTBank Gambia fraud contacts
GTBank Gambia
Bank- Complaints and enquiries:+220 437 6371
- Complaints and enquiries:437 6372
- Complaints and enquiries:+220 786 6396
- Customer contact:+220 381 7777
App or online: Online complaints form (and escalation form) on the bank's complaints page
Know this about The Gambia
- Wave and Ecobank Gambia publish no phone number on their websites, so be wary of anyone offering you a 'helpline' for them.
Report it to the police too
Cybercrime agencies in The Gambia lists who to report to.
Common questions about GTBank Gambia fraud
- What is the GTBank Gambia fraud helpline number?
- GTBank Gambia lists these numbers on its own website: Complaints and enquiries: +220 437 6371; Complaints and enquiries: 437 6372; Complaints and enquiries: +220 786 6396; Customer contact: +220 381 7777. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to GTBank Gambia?
- Call GTBank Gambia's official line, or report it in the app or online: Online complaints form (and escalation form) on the bank's complaints page. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in The Gambia
These contacts were read on GTBank Gambia’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not GTBank Gambia and cannot recover money. All The Gambia providers are in Bank Fraud Help: The Gambia.