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Bank Fraud Help · Seychelles

Absa Seychelles Fraud: How to Report It and Stop the Money

If money left your Absa Seychelles account without your permission, or you paid a scammer, contact Absa Seychelles straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Absa Seychelles’s official line below, or use help inside the official Absa Seychelles app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Absa Seychelles will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Seychelles, and keep screenshots of every message and payment.

Official Absa Seychelles fraud contacts

Absa Seychelles

Bank
Source: Absa Seychelles official page

If Absa Seychelles won’t help

Financial Services Authority: complaint handling

Complaints against a financial service provider that it has not resolved.

Give the provider 21 business days to deal with your complaint before escalating.

Official website

Your rights as a Absa Seychelles customer in Seychelles

  • Financial Consumer Protection (Complaint Handling) Regulations, section 9. You must give the provider 21 business days to decide on your complaint before taking it to the Financial Services Authority. Source

Report it to the police too

Cybercrime agencies in Seychelles lists who to report to.

Common questions about Absa Seychelles fraud

What is the Absa Seychelles fraud helpline number?
Absa Seychelles lists these numbers on its own website: Report fraud: +248 438 3939. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Absa Seychelles?
Call Absa Seychelles's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Absa Seychelles will not help or refund me?
In Seychelles you can complain to Financial Services Authority: complaint handling. Details of what each one handles are on this page.

Other providers in Seychelles

MCB SeychellesSeychelles Commercial BankNouvobanq

These contacts were read on Absa Seychelles’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Absa Seychelles and cannot recover money. All Seychelles providers are in Bank Fraud Help: Seychelles.