Seychelles: How to Report Bank Fraud
If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 4 providers in Seychelles.
Do this first
- Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
- Block your card or freeze your account in the app if you can, and change your online banking password.
- Ask the bank for a reference number, and write down the time you reported it.
- Report it to the police as well: see who handles cybercrime in Seychelles.
- Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.
Bank and payment fraud lines
Absa Seychelles
Bank- Report fraud:+248 438 3939
MCB Seychelles
Bank- Helpline:+248 428 4555(24/7)
Email: [email protected]
Seychelles Commercial Bank (SCB)
Bank- Customer contact:+248 429 4000
Email: [email protected]
Nouvobanq
Bank- Card support:+248 4293 040
- Card support:4293 036
- Card support:2509 090
- Complaints:+248 4293 080
- Head office:+248 4293 000
If your bank won’t help
Financial Services Authority: complaint handling
Complaints against a financial service provider that it has not resolved.
Give the provider 21 business days to deal with your complaint before escalating.
Official websiteYour rights
- Financial Consumer Protection (Complaint Handling) Regulations, section 9. You must give the provider 21 business days to decide on your complaint before taking it to the Financial Services Authority. Source
Report it to the police too
Banks often ask for a police report before they investigate. Cybercrime agencies in Seychelles.
Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.