What is the NLB Komercijalna banka fraud helpline number?

NLB Komercijalna banka lists these numbers on its own website: Contact centre: +381 11 20 18 600 (Mon–Fri 8am–8pm, Sat 9am–5pm). Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to NLB Komercijalna banka?

Call NLB Komercijalna banka's official line, or report it by email: kontakt.centar@nlb.rs. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if NLB Komercijalna banka will not help or refund me?

In Serbia you can complain to National Bank of Serbia (NBS): complaints and mediation. Details of what each one handles are on this page.

Bank Fraud Help · Serbia

NLB Komercijalna banka Fraud: How to Report It and Stop the Money

If money left your NLB Komercijalna banka account without your permission, or you paid a scammer, contact NLB Komercijalna banka straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call NLB Komercijalna banka’s official line below, or use help inside the official NLB Komercijalna banka app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. NLB Komercijalna banka will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Serbia, and keep screenshots of every message and payment.

Official NLB Komercijalna banka fraud contacts

NLB Komercijalna banka

Bank

Contact centre:+381 11 20 18 600(Mon–Fri 8am–8pm, Sat 9am–5pm)

Email: [email protected]

Source: NLB Komercijalna banka official page

Know this about Serbia

UniCredit and NLB Komercijalna phone lines are staffed only in business hours: outside those hours, block your card in the bank's app.

If NLB Komercijalna banka won’t help

National Bank of Serbia (NBS): complaints and mediation

Complaints about banks, payment service providers and e-money issuers. It also offers free mediation.

Complain to the bank first; it has 15 days to answer. If it does not reply or you are not satisfied, use the online form on the NBS site. The review is free and NBS replies within three months. NBS info centre: 0800 111 110.

Official website

Report it to the police too

Cybercrime agencies in Serbia lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime and Online Fraud in Serbia (2026).

Common questions about NLB Komercijalna banka fraud

What is the NLB Komercijalna banka fraud helpline number?: NLB Komercijalna banka lists these numbers on its own website: Contact centre: +381 11 20 18 600 (Mon–Fri 8am–8pm, Sat 9am–5pm). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to NLB Komercijalna banka?: Call NLB Komercijalna banka's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if NLB Komercijalna banka will not help or refund me?: In Serbia you can complain to National Bank of Serbia (NBS): complaints and mediation. Details of what each one handles are on this page.

Other providers in Serbia

Banca Intesa Beograd UniCredit Bank Srbija Raiffeisen banka Srbija AIK Banka

These contacts were read on NLB Komercijalna banka’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not NLB Komercijalna banka and cannot recover money. All Serbia providers are in Bank Fraud Help: Serbia.