Bank Fraud Help · Portugal
Millennium bcp Fraud: How to Report It and Stop the Money
If money left your Millennium bcp account without your permission, or you paid a scammer, contact Millennium bcp straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Millennium bcp’s official line below, or use help inside the official Millennium bcp app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Millennium bcp will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Portugal, and keep screenshots of every message and payment.
Official Millennium bcp fraud contacts
Millennium bcp
Bank- Customer line (landline):+351 21 005 24 24(24/7)
- Lost or stolen card, from abroad:+351 214 270 402(24/7)
- Customer line (mobile number):+351 91 827 24 24(24/7)
- Customer line (mobile number):+351 93 522 24 24(24/7)
- Customer line (mobile number):+351 96 599 24 24(24/7)
Know this about Portugal
- For MB WAY fraud, call your own bank's line listed here or shown in your banking app. We could not verify a separate MB WAY contact.
Your rights as a Millennium bcp customer in Portugal
- EU payment services rules (PSD2): EUR 50 limit. If a lost or stolen card or stolen login details are used for a payment you did not authorise, your bank must refund you and your own loss is capped at EUR 50, unless you acted fraudulently or with gross negligence. Source
Report it to the police too
Cybercrime agencies in Portugal lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime in Portugal (and Get Your Money Back).
Common questions about Millennium bcp fraud
- What is the Millennium bcp fraud helpline number?
- Millennium bcp lists these numbers on its own website: Customer line (landline): +351 21 005 24 24 (24/7); Lost or stolen card, from abroad: +351 214 270 402 (24/7); Customer line (mobile number): +351 91 827 24 24 (24/7); Customer line (mobile number): +351 93 522 24 24 (24/7); Customer line (mobile number): +351 96 599 24 24 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Millennium bcp?
- Call Millennium bcp's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Portugal
Caixa Geral de DepósitosBanco BPInovobancoSantander Portugal
These contacts were read on Millennium bcp’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Millennium bcp and cannot recover money. All Portugal providers are in Bank Fraud Help: Portugal.