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Bank Fraud Help · Palestine

Palestine Islamic Bank Fraud: How to Report It and Stop the Money

If money left your Palestine Islamic Bank account without your permission, or you paid a scammer, contact Palestine Islamic Bank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Palestine Islamic Bank’s official line below, or use help inside the official Palestine Islamic Bank app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Palestine Islamic Bank will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Palestine, and keep screenshots of every message and payment.

Official Palestine Islamic Bank fraud contacts

Palestine Islamic Bank

Bank
Source: Palestine Islamic Bank official page

Know this about Palestine

  • We could not confirm a complaint route at the Palestine Monetary Authority, so complain to your bank in writing and keep the reference.

Report it to the police too

Cybercrime agencies in Palestine lists who to report to.

Common questions about Palestine Islamic Bank fraud

What is the Palestine Islamic Bank fraud helpline number?
Palestine Islamic Bank lists these numbers on its own website: Customer care: 1700 220 220; From abroad: +970 2 296 7888; WhatsApp: +970 59 444 3 444. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Palestine Islamic Bank?
Call Palestine Islamic Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Palestine

Bank of PalestinePalPay

These contacts were read on Palestine Islamic Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Palestine Islamic Bank and cannot recover money. All Palestine providers are in Bank Fraud Help: Palestine.