Bank Fraud Help · Palestine
Bank of Palestine Fraud: How to Report It and Stop the Money
If money left your Bank of Palestine account without your permission, or you paid a scammer, contact Bank of Palestine straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Bank of Palestine’s official line below, or use help inside the official Bank of Palestine app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Bank of Palestine will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Palestine, and keep screenshots of every message and payment.
Official Bank of Palestine fraud contacts
Bank of Palestine
Bank- Customer care:1700 150 150
- From abroad:+970 2 294 6420
- Complaints:02 294 6531
Know this about Palestine
- We could not confirm a complaint route at the Palestine Monetary Authority, so complain to your bank in writing and keep the reference.
Report it to the police too
Cybercrime agencies in Palestine lists who to report to.
Common questions about Bank of Palestine fraud
- What is the Bank of Palestine fraud helpline number?
- Bank of Palestine lists these numbers on its own website: Customer care: 1700 150 150; From abroad: +970 2 294 6420; Complaints: 02 294 6531. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Bank of Palestine?
- Call Bank of Palestine's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Palestine
These contacts were read on Bank of Palestine’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Bank of Palestine and cannot recover money. All Palestine providers are in Bank Fraud Help: Palestine.