Bank Fraud Help · Iraq
National Bank of Iraq Fraud: How to Report It and Stop the Money
If money left your National Bank of Iraq account without your permission, or you paid a scammer, contact National Bank of Iraq straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call National Bank of Iraq’s official line below, or use help inside the official National Bank of Iraq app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. National Bank of Iraq will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Iraq, and keep screenshots of every message and payment.
Official National Bank of Iraq fraud contacts
National Bank of Iraq (NBI)
Bank- Call centre (unrecognised transactions, card kept by ATM):+964 771 777 7444
- Call centre (second number):+964 780 777 7444
Know this about Iraq
- Most Iraqi banks publish no dedicated fraud line: call your bank's call centre, or the number on the back of your card, straight away.
- We could not verify contact numbers for Rafidain Bank or ZainCash. Use only the number printed on your card or shown in the official app.
- We found no official rule that guarantees a refund for unauthorised transfers in Iraq, so report the loss to your bank as fast as you can.
If National Bank of Iraq won’t help
Central Bank of Iraq complaints platform
Complaints about a bank that has not resolved your problem.
Official websiteReport it to the police too
Cybercrime agencies in Iraq lists who to report to.
Common questions about National Bank of Iraq fraud
- What is the National Bank of Iraq fraud helpline number?
- National Bank of Iraq lists these numbers on its own website: Call centre (unrecognised transactions, card kept by ATM): +964 771 777 7444; Call centre (second number): +964 780 777 7444. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to National Bank of Iraq?
- Call National Bank of Iraq's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if National Bank of Iraq will not help or refund me?
- In Iraq you can complain to Central Bank of Iraq complaints platform. Details of what each one handles are on this page.
Other providers in Iraq
Bank of BaghdadIraqi Islamic Bank for Investment and DevelopmentCredit Bank of IraqRasheed BankQi Card
These contacts were read on National Bank of Iraq’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not National Bank of Iraq and cannot recover money. All Iraq providers are in Bank Fraud Help: Iraq.