⚠️ DISCLAIMER: This is an independent news website and is NOT an official government or ministry portal.
Bank Fraud Help · Iraq

Credit Bank of Iraq Fraud: How to Report It and Stop the Money

If money left your Credit Bank of Iraq account without your permission, or you paid a scammer, contact Credit Bank of Iraq straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Credit Bank of Iraq’s official line below, or use help inside the official Credit Bank of Iraq app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Credit Bank of Iraq will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Iraq, and keep screenshots of every message and payment.

Official Credit Bank of Iraq fraud contacts

Credit Bank of Iraq

Bank
Source: Credit Bank of Iraq official page

Know this about Iraq

  • Most Iraqi banks publish no dedicated fraud line: call your bank's call centre, or the number on the back of your card, straight away.
  • We could not verify contact numbers for Rafidain Bank or ZainCash. Use only the number printed on your card or shown in the official app.
  • We found no official rule that guarantees a refund for unauthorised transfers in Iraq, so report the loss to your bank as fast as you can.

If Credit Bank of Iraq won’t help

Central Bank of Iraq complaints platform

Complaints about a bank that has not resolved your problem.

Official website

Report it to the police too

Cybercrime agencies in Iraq lists who to report to.

Common questions about Credit Bank of Iraq fraud

What is the Credit Bank of Iraq fraud helpline number?
Credit Bank of Iraq lists these numbers on its own website: Call centre (working hours): 0790 190 7114; Call centre from abroad: +964 790 190 7114; Call centre after 4pm and on holidays (Kuwait number): +965 2259 3680 (After 4pm on working days, and holidays). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Credit Bank of Iraq?
Call Credit Bank of Iraq's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Credit Bank of Iraq will not help or refund me?
In Iraq you can complain to Central Bank of Iraq complaints platform. Details of what each one handles are on this page.

Other providers in Iraq

Bank of BaghdadNational Bank of IraqIraqi Islamic Bank for Investment and DevelopmentRasheed BankQi Card

These contacts were read on Credit Bank of Iraq’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Credit Bank of Iraq and cannot recover money. All Iraq providers are in Bank Fraud Help: Iraq.