Finnish card closure service Fraud: How to Report It and Stop the Money
If money left your Finnish card closure service account without your permission, or you paid a scammer, contact Finnish card closure service straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Finnish card closure service’s official line below, or use help inside the official Finnish card closure service app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Finnish card closure service will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Finland, and keep screenshots of every message and payment.
Official Finnish card closure service fraud contacts
Finnish card closure service (Sulkupalvelu)
Card network- Block card:020 333(24/7)
If Finnish card closure service won’t help
FINE (Finnish Financial Ombudsman Bureau) and its Banking Complaints Board
Free advice on payment cards, card blocking, phishing and fraud. Its Banking Complaints Board handles disputes with banks.
FIN-FSA (Finanssivalvonta)
General guidance on payment cards and scams. It cannot settle your dispute with a bank.
Contact your bank first.
Official websiteYour rights as a Finnish card closure service customer in Finland
- Finnish payment services law: unauthorised card use. You are not liable for unauthorised transactions if you took normal care and followed the card terms, and your liability ends once you tell the bank. If you were careless, you pay at most EUR 50. That cap does not apply to gross negligence or intent. Source
Report it to the police too
Cybercrime agencies in Finland lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime and Online Fraud in Finland (2026).
Common questions about Finnish card closure service fraud
- What is the Finnish card closure service fraud helpline number?
- Finnish card closure service lists these numbers on its own website: Block card: 020 333 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Finnish card closure service?
- Call Finnish card closure service's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Finnish card closure service will not help or refund me?
- In Finland you can complain to FINE (Finnish Financial Ombudsman Bureau) and its Banking Complaints Board, FIN-FSA (Finanssivalvonta). Details of what each one handles are on this page.
Other providers in Finland
These contacts were read on Finnish card closure service’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Finnish card closure service and cannot recover money. All Finland providers are in Bank Fraud Help: Finland.