Danske Bank Finland Fraud: How to Report It and Stop the Money
If money left your Danske Bank Finland account without your permission, or you paid a scammer, contact Danske Bank Finland straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Danske Bank Finland’s official line below, or use help inside the official Danske Bank Finland app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Danske Bank Finland will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Finland, and keep screenshots of every message and payment.
Official Danske Bank Finland fraud contacts
Danske Bank Finland
Bank- Block cards and banking codes:0200 2585(24/7)
- From abroad:+358 200 2585(24/7)
- Customer care:0200 2580(Mon–Fri 9am–4pm)
App or online: Mobile bank: Cards › choose card › Close card temporarily. Netbank: Cards and currency › View card information › Close card.
Report phishing: [email protected]
If Danske Bank Finland won’t help
FINE (Finnish Financial Ombudsman Bureau) and its Banking Complaints Board
Free advice on payment cards, card blocking, phishing and fraud. Its Banking Complaints Board handles disputes with banks.
FIN-FSA (Finanssivalvonta)
General guidance on payment cards and scams. It cannot settle your dispute with a bank.
Contact your bank first.
Official websiteYour rights as a Danske Bank Finland customer in Finland
- Finnish payment services law: unauthorised card use. You are not liable for unauthorised transactions if you took normal care and followed the card terms, and your liability ends once you tell the bank. If you were careless, you pay at most EUR 50. That cap does not apply to gross negligence or intent. Source
Report it to the police too
Cybercrime agencies in Finland lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime and Online Fraud in Finland (2026).
Common questions about Danske Bank Finland fraud
- What is the Danske Bank Finland fraud helpline number?
- Danske Bank Finland lists these numbers on its own website: Block cards and banking codes: 0200 2585 (24/7); From abroad: +358 200 2585 (24/7); Customer care: 0200 2580 (Mon–Fri 9am–4pm). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Danske Bank Finland?
- Call Danske Bank Finland's official line, or report it in the app or online: Mobile bank: Cards › choose card › Close card temporarily. Netbank: Cards and currency › View card information › Close card.. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Danske Bank Finland will not help or refund me?
- In Finland you can complain to FINE (Finnish Financial Ombudsman Bureau) and its Banking Complaints Board, FIN-FSA (Finanssivalvonta). Details of what each one handles are on this page.
Other providers in Finland
OP Financial GroupNordea FinlandS-PankkiFinnish card closure service
These contacts were read on Danske Bank Finland’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Danske Bank Finland and cannot recover money. All Finland providers are in Bank Fraud Help: Finland.