What is the BancoEstado fraud helpline number?

BancoEstado lists these numbers on its own website: Banking emergencies: 800 80 20 20; Customer service: 600 200 7000. Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to BancoEstado?

Call BancoEstado's official line, or report it in the app or online: BancoEstado app: block or unblock your cards.. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Bank Fraud Help · Chile

BancoEstado Fraud: How to Report It and Stop the Money

If money left your BancoEstado account without your permission, or you paid a scammer, contact BancoEstado straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call BancoEstado’s official line below, or use help inside the official BancoEstado app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. BancoEstado will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Chile, and keep screenshots of every message and payment.

Official BancoEstado fraud contacts

BancoEstado

Bank

Banking emergencies:800 80 20 20
Customer service:600 200 7000

App or online: BancoEstado app: block or unblock your cards.

Source: BancoEstado official page

Know this about Chile

Bci asks fraud victims to file a report with Carabineros, the PDI or the Ministerio Público and to complete a sworn statement (declaración jurada) for the bank.

Report it to the police too

Cybercrime agencies in Chile lists who to report to.

Common questions about BancoEstado fraud

What is the BancoEstado fraud helpline number?: BancoEstado lists these numbers on its own website: Banking emergencies: 800 80 20 20; Customer service: 600 200 7000. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to BancoEstado?: Call BancoEstado's official line, or report it in the app or online: BancoEstado app: block or unblock your cards.. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Chile

Banco de Chile Banco Santander Chile Banco de Crédito e Inversiones

These contacts were read on BancoEstado’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not BancoEstado and cannot recover money. All Chile providers are in Bank Fraud Help: Chile.