What is the Banco de Chile fraud helpline number?

Banco de Chile lists these numbers on its own website: Banking emergencies (Banca Telefónica): +56 2 24680600; Banking emergencies (Banca Telefónica): +56 2 26373001; Block debit card (Redbanc): 800 206 206 (24 hours); Visa debit card, from the US: 1-800-396-9665; Visa debit card, from other countries: 1-303-967-1096. Always dial the number printed on your card or shown in the official app if you are unsure.

Bank Fraud Help · Chile

Banco de Chile Fraud: How to Report It and Stop the Money

If money left your Banco de Chile account without your permission, or you paid a scammer, contact Banco de Chile straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Banco de Chile’s official line below, or use help inside the official Banco de Chile app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Banco de Chile will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Chile, and keep screenshots of every message and payment.

Official Banco de Chile fraud contacts

Banco de Chile

Bank

Banking emergencies (Banca Telefónica):+56 2 24680600
Banking emergencies (Banca Telefónica):+56 2 26373001
Block debit card (Redbanc):800 206 206(24 hours)
Visa debit card, from the US:1-800-396-9665
Visa debit card, from other countries:1-303-967-1096

App or online: Mi Banco app: Menú › Servicios › Configura tu tarjeta › Bloqueo temporal or Bloqueo permanente.

Source: Banco de Chile official page

Know this about Chile

Bci asks fraud victims to file a report with Carabineros, the PDI or the Ministerio Público and to complete a sworn statement (declaración jurada) for the bank.

Report it to the police too

Cybercrime agencies in Chile lists who to report to.

Common questions about Banco de Chile fraud

What is the Banco de Chile fraud helpline number?: Banco de Chile lists these numbers on its own website: Banking emergencies (Banca Telefónica): +56 2 24680600; Banking emergencies (Banca Telefónica): +56 2 26373001; Block debit card (Redbanc): 800 206 206 (24 hours); Visa debit card, from the US: 1-800-396-9665; Visa debit card, from other countries: 1-303-967-1096. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Banco de Chile?: Call Banco de Chile's official line, or report it in the app or online: Mi Banco app: Menú › Servicios › Configura tu tarjeta › Bloqueo temporal or Bloqueo permanente.. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Chile

BancoEstado Banco Santander Chile Banco de Crédito e Inversiones

These contacts were read on Banco de Chile’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Banco de Chile and cannot recover money. All Chile providers are in Bank Fraud Help: Chile.