Bank Fraud Help · Cape Verde
SISP / Vinti4 Fraud: How to Report It and Stop the Money
If money left your SISP / Vinti4 account without your permission, or you paid a scammer, contact SISP / Vinti4 straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call SISP / Vinti4’s official line below, or use help inside the official SISP / Vinti4 app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. SISP / Vinti4 will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Cape Verde, and keep screenshots of every message and payment.
Official SISP / Vinti4 fraud contacts
SISP / Vinti4 (card & payments network)
Card network- Helpdesk:+238 800 2424
- Helpdesk:+238 262 6310
Email: [email protected]
Report it to the police too
Cybercrime agencies in Cape Verde lists who to report to.
Common questions about SISP / Vinti4 fraud
- What is the SISP / Vinti4 fraud helpline number?
- SISP / Vinti4 lists these numbers on its own website: Helpdesk: +238 800 2424; Helpdesk: +238 262 6310. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to SISP / Vinti4?
- Call SISP / Vinti4's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Cape Verde
Banco Comercial do AtlânticoCaixa Económica de Cabo VerdeBanco Interatlântico
These contacts were read on SISP / Vinti4’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not SISP / Vinti4 and cannot recover money. All Cape Verde providers are in Bank Fraud Help: Cape Verde.