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Bank Fraud Help · Cape Verde

Banco Comercial do Atlântico Fraud: How to Report It and Stop the Money

If money left your Banco Comercial do Atlântico account without your permission, or you paid a scammer, contact Banco Comercial do Atlântico straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Banco Comercial do Atlântico’s official line below, or use help inside the official Banco Comercial do Atlântico app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Banco Comercial do Atlântico will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Cape Verde, and keep screenshots of every message and payment.

Official Banco Comercial do Atlântico fraud contacts

Banco Comercial do Atlântico (BCA)

Bank

App or online: Report fraud online with the 'Reportar Fraude' form on bca.cv

Email: [email protected]

Source: Banco Comercial do Atlântico (BCA) official page

Report it to the police too

Cybercrime agencies in Cape Verde lists who to report to.

Common questions about Banco Comercial do Atlântico fraud

What is the Banco Comercial do Atlântico fraud helpline number?
Banco Comercial do Atlântico lists these numbers on its own website: Contact centre: +238 260 46 60; Switchboard: +238 260 09 00. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Banco Comercial do Atlântico?
Call Banco Comercial do Atlântico's official line, or report it in the app or online: Report fraud online with the 'Reportar Fraude' form on bca.cv, or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Cape Verde

Caixa Económica de Cabo VerdeBanco InteratlânticoSISP / Vinti4

These contacts were read on Banco Comercial do Atlântico’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Banco Comercial do Atlântico and cannot recover money. All Cape Verde providers are in Bank Fraud Help: Cape Verde.