What is the Banco Interatlântico fraud helpline number?

Banco Interatlântico lists these numbers on its own website: Lost or stolen card: +238 260 25 46 (8:15am–4:30pm); Customer service: 436 57 74. Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to Banco Interatlântico?

Call Banco Interatlântico's official line, or report it in the app or online: Complaints form in the customer area on bi.cv, or by email: bi@bi.cv, gsc@bi.cv. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Bank Fraud Help · Cape Verde

Banco Interatlântico Fraud: How to Report It and Stop the Money

If money left your Banco Interatlântico account without your permission, or you paid a scammer, contact Banco Interatlântico straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Banco Interatlântico’s official line below, or use help inside the official Banco Interatlântico app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Banco Interatlântico will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Cape Verde, and keep screenshots of every message and payment.

Official Banco Interatlântico fraud contacts

Banco Interatlântico (BI)

Bank

Lost or stolen card:+238 260 25 46(8:15am–4:30pm)
Customer service:436 57 74

App or online: Complaints form in the customer area on bi.cv

Email: [email protected], [email protected]

Source: Banco Interatlântico (BI) official page

Report it to the police too

Cybercrime agencies in Cape Verde lists who to report to.

Common questions about Banco Interatlântico fraud

What is the Banco Interatlântico fraud helpline number?: Banco Interatlântico lists these numbers on its own website: Lost or stolen card: +238 260 25 46 (8:15am–4:30pm); Customer service: 436 57 74. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Banco Interatlântico?: Call Banco Interatlântico's official line, or report it in the app or online: Complaints form in the customer area on bi.cv, or by email: [email protected], [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Cape Verde

Banco Comercial do Atlântico Caixa Económica de Cabo Verde SISP / Vinti4

These contacts were read on Banco Interatlântico’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Banco Interatlântico and cannot recover money. All Cape Verde providers are in Bank Fraud Help: Cape Verde.