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Bank Fraud Help · Burkina Faso

Bank of Africa Burkina Faso Fraud: How to Report It and Stop the Money

If money left your Bank of Africa Burkina Faso account without your permission, or you paid a scammer, contact Bank of Africa Burkina Faso straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Bank of Africa Burkina Faso’s official line below, or use help inside the official Bank of Africa Burkina Faso app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Bank of Africa Burkina Faso will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Burkina Faso, and keep screenshots of every message and payment.

Official Bank of Africa Burkina Faso fraud contacts

Bank of Africa Burkina Faso

Bank

App or online: Request a call-back with the form on the website (reply within 48 hours)

Report phishing: [email protected]

Source: Bank of Africa Burkina Faso official page

Report it to the police too

Cybercrime agencies in Burkina Faso lists who to report to.

Common questions about Bank of Africa Burkina Faso fraud

What is the Bank of Africa Burkina Faso fraud helpline number?
Bank of Africa Burkina Faso lists these numbers on its own website: Main line: +226 25 49 79 00; Second line: +226 25 30 88 70; Third line: +226 25 30 88 74. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Bank of Africa Burkina Faso?
Call Bank of Africa Burkina Faso's official line, or report it in the app or online: Request a call-back with the form on the website (reply within 48 hours). Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Burkina Faso

Coris Bank InternationalCoris MoneyMoov Money BurkinaOrange Money Burkina Faso

These contacts were read on Bank of Africa Burkina Faso’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Bank of Africa Burkina Faso and cannot recover money. All Burkina Faso providers are in Bank Fraud Help: Burkina Faso.