Mobile Wallet Fraud Help · Burkina Faso
Moov Money Burkina Fraud: How to Report It and Stop the Money
If you sent money to a scammer through Moov Money Burkina, or money left your Moov Money Burkina account without your permission, contact Moov Money Burkina straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call Moov Money Burkina’s official line below, or use help inside the official Moov Money Burkina app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. Moov Money Burkina will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Burkina Faso, and keep screenshots of every message and payment.
Official Moov Money Burkina fraud contacts
Moov Money Burkina (Moov Africa)
Mobile money- Moov Africa customer line:+226 25 33 40 01
- WhatsApp:+226 02 30 30 30
Email: [email protected]
Report it to the police too
Cybercrime agencies in Burkina Faso lists who to report to.
Other wallets in Burkina Faso
These contacts were read on Moov Money Burkina’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Burkina Faso are in Bank Fraud Help: Burkina Faso, and every wallet is in Mobile Wallet Fraud Help.