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Mobile Wallet Fraud Help · Burkina Faso

Orange Money Burkina Faso Fraud: How to Report It and Stop the Money

If you sent money to a scammer through Orange Money Burkina Faso, or money left your Orange Money Burkina Faso account without your permission, contact Orange Money Burkina Faso straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.

Do this first

  1. Call Orange Money Burkina Faso’s official line below, or use help inside the official Orange Money Burkina Faso app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
  3. Change your PIN and password if anyone may know them. Orange Money Burkina Faso will never ask for your PIN or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Burkina Faso, and keep screenshots of every message and payment.

Official Orange Money Burkina Faso fraud contacts

Orange Money Burkina Faso

Mobile money
  • Orange Money customer service:127
  • Orange customer service:121

Phone code: *144#: Orange Money menu to manage your account

App or online: Max it app, or the Orange Money help pages on orange.bf

Source: Orange Money Burkina Faso official page

Report it to the police too

Cybercrime agencies in Burkina Faso lists who to report to.

Other wallets in Burkina Faso

Coris MoneyMoov Money Burkina

These contacts were read on Orange Money Burkina Faso’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Burkina Faso are in Bank Fraud Help: Burkina Faso, and every wallet is in Mobile Wallet Fraud Help.